winning this award is a huge honour for us, and it’s a testament to the hard work and dedication of our employees. We are proud of what we have achieved and are excited to continue on this journey of growth and success.
We are incredibly proud to take the winner’s trophy for Best Mobile Solution and Service Provider as well as Partner of the Year at this years’ Mobile Industry Awards 2023.
Looking in the mirror could be transformational – A secret shopping story.
Aerial Direct, the largest direct business partner of O2 Business in the UK, has recently undergone Alinea Partners’ Customer Experience Assessment for the third time.
The process, which involves a highly specialised professional secretly assessing every aspect of the company’s buyer experience, has been a source of competitive gain for Aerial Direct. The leading telecommunications provider, with over 10,000 5* Trustpilot review, as an indication of high levels of customer satisfaction, is committed to customer experience development, with their slogan “every conversation matters.” Working closely with their partners at O2 Business, Aerial Direct aims to provide the best service possible to their valued customers.
Aerial Direct wins gold at The Mobile News Awards 2023
Aerial Direct has won the Best B2B Reseller award at the Mobile News Awards 2023, and we couldn’t be more thrilled. This award is a testament to the hard work and dedication of our people who strive to provide our customers with the best possible service.
At Aerial Direct, we believe that every conversation matters, and we work hard to ensure that our customers receive the highest level of service. This award is a recognition of our commitment to our customers and our drive to continuously improve their experience.
Our people are the backbone of our success, and this award is a testament to their talent, skills, and dedication. We are proud of the strides we have made in recent years, including the development of our innovative Hive Intranet platform, improvements in our customer experience, and expansion of our customer base.
We want to take this opportunity to thank our employees for their hard work and commitment to our mission. Without them, we would not have been able to achieve this great honour. We also want to thank our customers for their trust in us and for giving us the opportunity to partner with them.
As we continue to grow and expand, we remain committed to providing our customers with the value propositions that will help them achieve their goals. Every conversation matters, and we will continue to work hard to ensure that our customers receive the highest level of service.
In conclusion, we are honoured to be recognised as a leader in the mobile industry and are committed to continuing our success. Thank you again to our employees and customers for your support, and we look forward to continuing to serve you in the future.
