Our passion and focus is built around putting the customer at the heart of everything we do. Working closely with O2 allows us to provide our customers with excellent service along with offering our customers all the added benefits of being with O2.
Why Aerial Direct?
We are a UK-based telecoms company who have achieved a 90% retention rate through our dedicated and pro-active team of experts who ensure our service continuously exceeds customer expectations.
We provide an array of business connectivity services, from mobile connections to fixed-line systems, fully hosted cloud and broadband, consistently meeting the requirements of businesses of all sizes.
30 years’ experience
Our 98% client satisfaction rate is testimony to 30 years’ telecoms experience. We have won the O2 Customer Excellence Award for three consecutive years along with many other industry-recognised awards.
O2 Direct Partner
We are O2’s largest Direct Business Partner in the UK. This allows us to provide our customers with excellent service along with offering our customers all the exclusive benefits of being with O2.
We provide businesses with award-winning client services as well as proactive Account Management with over 250 UK based staff, dedicated to delivering a seamless and effortless customer experience.
Switching is easy, we are with you for every step of the way. Our seamless connectivity has created over 130,000 business connections in the UK from mobile, to hosted telephony, fixed-line to broadband.
Trusted by our customers
B2B Dealer Over 50 Employees
Mobile News Awards
2017 and 2018
Customer and Digital Excellence
O2 Direct Partner Network
Business Growth Award
Mobile Industry Awards
Nine – Best Customer Service
Comms National Awards
Treating Customers Fairly
We’re passionate about putting customers at the heart of everything we do and going the extra mile to exceed expectation. At Aerial Direct we have built a culture around delivering an exceptional service to all customers. Read about the measures we take to do this.
Supporting businesses across the UK
You don’t go into business to learn about telecoms. Starting and running a business is tough – we believe that access to clear reliable telecoms shouldn’t be complicated or time-consuming. Give us a call and see how we can help your business grow.