Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
January 2, 2026
The 5-Minute Mobile Plan Review: Is Your Business on the Right Tariff?
The start of a new year is the perfect time to take a fresh look at your business mobile setup. Your.
November 4, 2025
Aerial Direct Hits 200,000 Connections
Fareham, UK – October 29, 2025 – Aerial Direct, a leading UK provider of broadband and telecom solutions, has reached a.
September 15, 2025
How to setup your business mobile
Technology is relied upon more than ever. It’s the same from home life to the working world, and a business mobile.
Trusted by our customers
It’s a pleasure to talk to people at…
It’s a pleasure to talk to people at ariel, they listen and solve your problems. Thankyou
K Meek
1 day ago
Great sevice from mille hepled me with…
Great sevice from mille hepled me with my queries
customer
1 day ago
Quick & easy walkthrough of registering…
Quick & easy walkthrough of registering new SIM card. Thanks Millie
Simon
1 day ago
Worthwhile call
Customer Service person was helpful, considerate and easy to understand.
Jay Alexander
2 days ago
Always considerate to there customers…
Always considerate to there customers and understanding and helpful to there customers
Chris cashman
2 days ago
Excellent service
Excellent service. Contract was upgraded with minimum fuss and cost was not too painful. Staff member spot on.
Nick
2 days ago
Jasmine was extremely patient with a…
Jasmine was extremely patient with a ninety year old man. Contrary to that I feel that being put on an account by being phoned by a salesman is not good as he must have known I was ninety years old and I think that verbal agreements on the telephone are questionable
Edward
2 days ago
Excellent service from Lauren
Excellent service from Lauren. Helpful and conscientious throughout
Dave
2 days ago
Very helpful and understanding 100%
Very helpful and understanding 100%
Denise
2 days ago
I am not good at i.t stuff
I am not good at i.t stuff , so I was helped a lot and guided through what was best for my needs by a very pleasant well spoken patient assistant , couldn’t be more helpful.
MRS TERESA SAUNDERS
2 days ago
It was a pleasure dealing with Flávio
It was a pleasure dealing with Flávio. He was extremely helpful and managed to sort out my query without hesitation, consequently I am a very happy customer.
Gwyneth Ledbetter
2 days ago
Excellent customer service
Excellent customer service, issue resolved quickly & easily. Promised to call back on a certain day and they did
customer
2 days ago
helpful response to my query
helpful response to my query
Andrea
2 days ago
New sim sent and working
New sim sent and working Phone advice enabled this. Adviser very helpful.
nige
2 days ago
was callin to leave but u kept me
I called in to cancel my deal as i was getting a much better price else where. I spoke to a CHloe Doherty who after some discussions managed to get me a brilliant deal. The deal, although slightly more in price then elsewhere offered better features. I was still looking to leave for the cheaper price but the level of service, kindness, understanding that Chloe delivered made me think this is a company worth staying for. 5 stars all round
Ranjit Singh Rana
2 days ago
Very good always ready to help
Very good always ready to help
David Markie
3 days ago
Thankyou to Flavio
A very helpful and kind representative helped to sort out a problem that arose with the disconnection of my late husband’s mobile phone. He did everything he said he would and within the time scale he set himself. He kept me informed and told me exactly what was going to happen next. I was very pleased with the outcome. Many thanks Very satisfied customer
D. Dore
3 days ago
Easy
Easy, straightforward and a real person!
Kellie Jones
3 days ago
Incorrect Invoice
Clear and responsive – turns out was known computer glitch. Shortened my life span and working hours by about 1 hour! Hey Ho!
Robert Hewitson
3 days ago
The service I received was fantastic
The service I received was fantastic, you were very patient and understanding as I get confused about things. You went above and beyond your service for me. I have been with your company since 2003. I have highly recommended you to friends and family and they also have been using your company for years.
Ms Rea
4 days ago
