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Awards and accreditations

We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.

Excel Partner Of The Year

O2 Business
2025

Customer Excellence

O2 Business Direct Partner Network
2025

Best Mobile Service
and Solution Provider

Mobile Industry Award 2021 – 2024

mobile news awards winner

Customer Service
Business

Mobile News Awards 2024

mobile news awards winner

Best B2B Dealer/Reseller

Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024

Mobile industry awards 2023 winner partner of the year

Partner of the Year

Mobile Industry Award 2023

o2 business direct partner network in white

Customer and
Digital Excellence

O2 Direct Partner Network 2017-2023

excellence awards in white

Large Business
of the Year

The News Business Excellence Awards 2020 & 2023

comms national awards

Best Customer
Service

Comms National Awards 2018 & 2019

mobile industry awards 2021

Business Growth
Award

Mobile Industry Awards 2019

solent deals awards

Mid-Range Deal
of the Year

Solent Deals Awards 2019

the business magazine Solent 250 logo

The Business Magazine

Solent 250 Member 2024

iso 27001 information security management logo

ISO 27001

iso 22301 business continuity management logo

ISO 22301



You’re in good company


News & Blogs

The latest news and views. Find out everything that’s going on at Aerial Direct.

person using a mobile outside

January 2, 2026

The 5-Minute Mobile Plan Review: Is Your Business on the Right Tariff?

The start of a new year is the perfect time to take a fresh look at your business mobile setup. Your.

gold 200k banner

November 4, 2025

Aerial Direct Hits 200,000 Connections

Fareham, UK – October 29, 2025 – Aerial Direct, a leading UK provider of broadband and telecom solutions, has reached a.

mobile within a cardboard

September 15, 2025

How to setup your business mobile

Technology is relied upon more than ever. It’s the same from home life to the working world, and a business mobile.

Trusted by our customers

Great and friendly service

Great and friendly service. Your agent, Channelle, was lovely and resolved my issue in no time at all.

The lady who answered my enquiry was…Im sad that I have mislaid her name, but she was hoping to see snow, having come from I think West Africa and was in Southampton. She deserves congratulations.

The lady who answered my enquiry was exceedingly helpful, very friendly with a good sense of humour. She resolved my problem quickly and efficiently. Thankyou

Speedy accurate service and kept up to…

Speedy accurate service and kept up to date with delivery information. People who I spoke to were very helpful.

Millie was really helpful

Millie was really helpful

help with replacement SIM

a quick polite response to my request

Easy to get hold of and speak to a…

Easy to get hold of and speak to a human. Very helpful and efficient.

Payment date change

Millie,my chat advisor served me so well with great patience and understanding. Solving my payment date change without any problems. A credit to your chat service, which I find invaluable. Keep up the great work 👍 and I thank Millie and all involved.

Very helpfull

Very helpfull

Questions answered

Questions answered Lovely telephone manor Knowledgeable Doing great

A positive experience

The person I spoke to at Aerial Direct was friendly and helpful. She dealt with my query efficiently.

Helpful and friendly…and sorted in no time at all.

Chantelle was very helpful and friendly and sorted out my issue in no time at all.

Aerial rang back with in the hour

Aerial rang back with in the hour. Everything sorted. Happy with out come.

Very Efficient

Very friendly and professional and sorted out problem within minutes and WhatsApp was very easy and quick to use

Lovely lady

Lovely lady , great help , so kind and understanding. She was very helpful in my request. Thank you Millie

Excellent Service

Very helpful adviser, and answered all my questions

Answered my query straight away and…

Answered my query straight away and update sent that evening. Polite and efficient.

My query was answered quickly

My query was answered quickly. Katie was polite, understanding, friendly and sorted my issue.

Really great service the staff were…

Really great service the staff were very helpful in all aspects

Data

Quickly dealt with.

Millie was great!

Millie was great. She answered all my questions and came up with a solution to my query quickly and without fuss. Very importantly for me, she was also very polite a spoke clearly.

trustpilot-stars

Based on 18,188 reviews

trustpilot-star