What’s covered?

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Accidental loss

(mobiles, tablets and smart watches only)

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Accidental damage

a green mobile with a broken screen

Malicious damage

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Full liquid damage

(not just water)

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Accessories cover

(up to £150)

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Unauthorised call/data

(up to £10,000)

Why Aerial Direct?

We’re here to help you thrive. Every conversation matters.

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We’re O2’s largest direct partner

Working closely with O2 allows us to provide our customers with excellent service along with offering our customers all the added benefits of being with O2

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We partner with you

We provide businesses with award-winning client services, with proactive Account Management from over 250 UK-based staff

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We put you and your people first

Our 98% client satisfaction and 90% retention rate is testimony to over 35 years of telecoms experience

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We have a vested interest in your success

We are trusted to provide award-winning communications solutions and services for over 85,000 businesses

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We aim to understand your business as well as you do

We work with industry leaders to achieve continuous improvement to the service we provide. Our aim is to enable the conversations that matter to you

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Our solutions are designed to grow with you

As well as flexible tariffs, with O2 you can work anywhere in the world. Together we can create tailored plans to meet your needs

Mobile industry awards 2023 winner partner of the year

Partner of the Year

Mobile Industry Award

Mobile industry awards 2023 winner best mobile service & solution provider

Best Mobile Service
and Solution Provider

Mobile Industry Award
2021 – 2023

o2 business direct partner network

Customer and
Digital Excellence

O2 Direct Partner Network
2017 – 2022

excellence awards

Large Business
of the Year

The News Business Excellence Awards
2020 & 2023

comms national awards

Best Customer

Comms National Awards
2018 & 2019

Contact our team for support

Contact one of our friendly Aerial Direct advisors today if you have any questions or queries regarding your service, they are on hand and are available to help.


Live Chat

Support lines are open between
Monday – Friday, 08:30 – 17:30