Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
Why Aerial Direct?
We’re here to help you thrive. Every conversation matters.
We’re O2’s largest direct partner
Working closely with O2 allows us to provide our customers with excellent service along with offering our customers all the added benefits of being with O2
We partner with you
We provide businesses with award-winning client services, with proactive Account Management from over 250 UK- based staff
We put you and your people first
Our 98% client satisfaction and 90% retention rate is testimony to over 35 years of telecoms experience
Case studies
Find out why some of our 85,000 customers love partnering with Aerial Direct, and what it has done for their businesses.
The Client
December 14, 2023
Lady Manners School
Lady Manners School is a secondary school located in Bakewell Derbyshire has a rich educational legacy dating back to 1636. In addition to its distinguished academic achievements, the school is renowned for its vibrant involvement in musical extracurricular activities, performing and competing in national events and festivals.
The Client
DG International
With an ambition to become the UK’s top supply chain specialist, DG International focuses on ensuring exceptional service at every step through their dynamic and customer-focused culture, driven by an innovative and growth-oriented team. Renowned for attention to detail, industry expertise, and dedicated customer service, DG International provides shipping services and support across the globe via road, train, sea and air.
Contact our team for support
Contact one of our friendly Aerial Direct advisors today if you have any questions or queries regarding your service, they are on hand and are available to help.
Live Chat
Support lines are open between
Monday – Friday, 08:30 – 17:30