We all know that having no signal can be very frustrating. Find some useful information on network and coverage issues here.

Can I use my phone abroad?

Yes! To check the lastest call rates and available bolt ons, or to find out about calling abroad from the UK please call our Customer Services team on 02392 603055.

Do I need to do anything to be able to make calls whilst abroad?

Please contact us to check your handset and tariff are set up for International Roaming.

What should I do if there is a problem with the network?

You can check all current coverage outages and planned maintenance by using the O2 Live Coverage checker.

What is 4G?

4G is a high speed mobile data connection which allows you to access the internet on your handset. 3G made it possible to browse the internet on your mobile device; 4G is the high speed version of 3G which allows wider access at a faster speed.

Can my Handset get 4G?

We have a wide range of 4G tariffs available. The O2 network is working to make 4G widely available and accessibility to 4G can also depend on the make and model of your handset. If you want advice on the capabilities of your handset please take a look at our popular phones pages or call our Customer Services team on 02392 603055.