Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
March 3, 2026
The evolution of business connectivity
Technology moves fast. Faster than you may realise, depending on how much you’re involved. Telecoms, and connectivity in general, have improved.
February 27, 2026
The Samsung S26 launch; what it means for businesses
It’s that time again – Samsung have launched their new smartphones for the coming year, and while you could make an.
February 24, 2026
A guide to the newest mobiles in 2026
“There’s so many new mobiles on the market – where do I even start?” We hear this a lot, so you’re.
Trusted by our customers
Chanel was really helpful and gave me…
Chanel was really helpful and gave me all the information I needed. I opted for a call back rather than holding and they rang back and got me fitted so quick and easy. Thank you!
Holly Brady
1 day ago
Vivian Lee the on site engineer we very…
Vivian Lee the on site engineer we very help full and make sure everything was working as it should have been
simon wane
1 day ago
Julie called me and explained she had…
Julie called me and explained she had recovered the overpayment from o2 on my behalf due to myself also gave advice on WI FI connection and mobile data usage . She answered my questions and repeated them if I didn’t understand her answers first time round. Her manner was polite and friendly which I always value as a customer.
R W Ellwood
1 day ago
Very sufficient
Very sufficient
customer
1 day ago
Great customer service from Shanelle at…
Great customer service from Shanelle at Aerial Direct. She was very helpful and quickly helped get my mobile account reinstated. Really appreciate the support!
Hussain
1 day ago
Was happy with the service
Was happy with the service
customer
1 day ago
My inquiry was sorted without any…
My inquiry was sorted without any stress.
Geoffrey Wilmont
1 day ago
The Lady I spoke to was very helpful…
The Lady I spoke to was very helpful and very pleasant.
Des
2 days ago
Very helpful
Very helpful and patient, understood my query straight away.
Mr Grahame Hope
2 days ago
The person I was talking to was very helpful
The person I was talking to was very helpful and was able to give me the answer to my enquiries
Kevin
2 days ago
Clear and concise direction when call…
Clear and concise direction when call connected; speaking to an individual; the individual’s ability to assist clearly.
Richard
2 days ago
The lady who took my call for a…
The lady who took my call for a discrepancy with my bill was friendly & helpful & sorted the issue.
Mrs Juliet Elizabeth Ford
2 days ago
Great communication with the advisor
Great communication with the advisor
Mr Sassarini
2 days ago
excellent service
lovely and cheerful girl sorted everything for me quickly and efficiently.
Jean
2 days ago
Saviours !!
After receiving a horrendous bill accumulated without really understanding the implications the staff at Aerial Direct offered a compassionate and thoughtful resolution much to the delight of my mental health !!
Terry
2 days ago
Bailey was incredibly helpful with my…
Bailey was incredibly helpful with my questions about the best way to use my phone settings when I travel to Japan and South Korea. He explained it all in layman’s terms and has promised to put it all in an email so that I can easily put his instructions to use when needed. A+ service. Thank you.
Barbara McDowell
2 days ago
Natasha listened to my query in full…
Natasha listened to my query in full and then sourced a suitable amendment to our data plan.
Helen Rule
2 days ago
Being slightly technophobic
Being slightly technophobic, Natasha was so helpful professional and extremely pleasant in dealing with my problem. Wasn’t made to feel stupid and I’m delighted she has solved my problem. Excellent customer service once you get hold of them but I guess I’m not the only one with a problem.
Anon
2 days ago
always polite and courteous service
always polite and courteous service. Also don’t have to wait too long to speak to a person!
custome Pauline williams
2 days ago
Most helpful young man
Most helpful young man, very polite also answered my question with professionalism. Thank you
Pamela Smith
3 days ago
