Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
August 5, 2026
Samsung Galaxy Z8 Series: What the New Foldables Mean for Your Business
Samsung pulled back the curtain at Galaxy Unpacked on 22 July, and honestly? This was a good one. The headline claim.
Trusted by our customers
I had the pleasure of dealing with…
I had the pleasure of dealing with aerial direct customer advisor Chantal today . Chantal dealt with my several problems in a very efficient and friendly professional manner ,put me at ease and made me feel confident my problem would be sorted ,which it was . My overall customer experience while having Chantal deal with my several problems was 10/10 . I would like to say that if Chantal is typical of the standard aerial direct employs they are indeed in great shape ,and must be ahead of other similar services ..well done .
Grant
1 day ago
Today I rang customer service and spoke…
Today I rang customer service and spoke to Julie. She was so lovely and explained everything to me about my bill. She was very patient and polite. It would be so nice for you to recognise her worth. Thankyou
Patricia Taylor
1 day ago
Very good service from Millie
Very good service from Millie, Thank you
Mark Rogers
1 day ago
Very helpful customer services
Very helpful customer services and they answered my question immediately and sent through a useful email to help guide me.
Carla Mathurin
1 day ago
Bailey was very helpful with a kind and…
Bailey was very helpful with a kind and calm manner. Advised a scam and how to manage this effectively. Thank you Bailey 😊
JoJo
1 day ago
one phone call easy explanation how…
one phone call easy explanation how abroad phones and network works.
Chrissy
1 day ago
A very nice and helpful lady.
A very nice and helpful lady.
customer
1 day ago
Fault was solved very quickly and…
Fault was solved very quickly and helpfully
Roger Pannell
1 day ago
Accurate and quick response
Accurate and quick response
Ali Ghabban
1 day ago
Great customer service
Great customer service Really the best !! Had an issue with my bill (my own fault ) Has been sorted and kindly refunded and resolved with ease Would HIGHLY recommend aerial Thanks so much
Dale Desmond
1 day ago
My query was dealt with quickly and…
My query was dealt with quickly and professionally.
Mrs D Smith
3 days ago
Yesterday o2 staff were terrible today wonderful
Yesterday I was on a friends mobile as my phone did not work I gave my old SIM card number and the person kept repeating the incorrect numbers 3 times I told her the correct numbers and she said there was nothing she could do, I was on the phone on and off to o2 for three hours, but today the person was lovely and solved everything in 10mins gold star for her
Michael Ralph Melton
4 days ago
Great service
Great service, call back was quick. The service operator was super polite and very helpful. She gave me good advice
Lisa Duke
4 days ago
The advisor was really helpful
The advisor was really helpful, polite and sounded interested in helping me. Nice telephone manner. It was good to speak to someone who wanted to help as opposed to a mono tone, I cant be arsed person with no telephone manner.
Jason
4 days ago
Clare was very helpful and efficient
Clare was very helpful and efficient. Solved my problem in no time. Thank you 😀
Kevin Link
4 days ago
Provided excellent service.
Provided excellent service.
customer
4 days ago
Lauren was very friendly and helpful…
Lauren was very friendly and helpful and sorted my issue
Val
4 days ago
Very good service
Very good service, also the stuff professional and helpful
Ermal Karakushi
4 days ago
Very helpful and friendly service team
Very helpful and friendly service team. Resolved my query quickly and professionally. Thanks Tim.
CAMPBELL
4 days ago
Faanelle was very helpful and reassuring
Faanelle was very helpful and reassuring
Pat March
4 days ago
