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Awards and accreditations

We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.

Excel Partner Of The Year

O2 Business
2025

Customer Excellence

O2 Business Direct Partner Network
2025

Best Mobile Service
and Solution Provider

Mobile Industry Award 2021 – 2024

mobile news awards winner

Customer Service
Business

Mobile News Awards 2024

mobile news awards winner

Best B2B Dealer/Reseller

Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024

Mobile industry awards 2023 winner partner of the year

Partner of the Year

Mobile Industry Award 2023

o2 business direct partner network in white

Customer and
Digital Excellence

O2 Direct Partner Network 2017-2023

excellence awards in white

Large Business
of the Year

The News Business Excellence Awards 2020 & 2023

comms national awards

Best Customer
Service

Comms National Awards 2018 & 2019

mobile industry awards 2021

Business Growth
Award

Mobile Industry Awards 2019

solent deals awards

Mid-Range Deal
of the Year

Solent Deals Awards 2019

the business magazine Solent 250 logo

The Business Magazine

Solent 250 Member 2024

iso 27001 information security management logo

ISO 27001

iso 22301 business continuity management logo

ISO 22301



You’re in good company


News & Blogs

The latest news and views. Find out everything that’s going on at Aerial Direct.

5g text on a purple background

February 12, 2026

The benefits of 5G for business mobiles

The world is changing at a fast pace and businesses need to stay up to date; they especially need to be responsive.

person using their mobile in an office

February 3, 2026

How To Choose The Right Business Mobile Provider

Running a business in today’s digital landscape means staying connected is non-negotiable. Whether you’re a sole trader answering emails on the.

person using a mobile outside

January 2, 2026

The 5-Minute Mobile Plan Review: Is Your Business on the Right Tariff?

The start of a new year is the perfect time to take a fresh look at your business mobile setup. Your.

Trusted by our customers

Unexpected large bill

I received an exceptionally large bill due to 6 days without internet when moving house. When rang to query, was understood and helped immediately. Bill was waived and the member of staff rang a relieved and delighted

The gentleman was extremely helpful

The gentleman was extremely helpful. Very impressed with the service.

Always great customer service

Always great customer service , not having to wait forever to speak to knowledgeable and helpful staff.

Very friendly and helpful advisor

Very friendly and helpful advisor. 10/10!

Very good service on the phone today with Aerial Direct

I spoke on the phone to Aeriel Direct this morning with a member of staff called Jasmine in order to resolve an issue with my mobile phone contact and account. She was very helpful, professional and knowledgable and was able to quickly re-assure me and resolve the problem. Very good service indeed. Thank you.

The call was answered within 30…

The call was answered within 30 seconds. The adviser was supportive and helpful

I am entrapped in a Contract that I am…

I am entrapped in a Contract that I am unable to cancel for over 16 months. I rang for advice , and although nothing could be done to quash the situation , the call handler was very helpful and friendly, explained what I must do in detail.

Milly is a very pleasant young lady &…

Milly is a very pleasant young lady & sorted thing out for me!

Very clear advice and a pleasure to do…

Very clear advice and a pleasure to do business with. Great advisor and would recommend to everyone.

New Sim

Easy to order- good price – fast delivery of SIM – help On hand to activate Thanks

Great uk based call centre

Great uk based call centre . All staff helpful micheal also helped me by advising me how to transfer over to a new phone . highly recommend company

I had an enquiry today and the team…

I had an enquiry today and the team were quick & professional. Everything sorted.

I had a call from someone saying they were from Aerial Direct, I could not unstand them. And when she said it was only £25, I decided time to end the call.

I had a call from someone saing

Very understanding and polite helpful

Very understanding and polite helpful

Flavio was great

Flavio was great – listened, understood, went the extra mile.

Setting up 6 mobiles for business and…

Setting up 6 mobiles for business and online chat option

Good service

Good service

The lady I spoke to was very helpful…

The lady I spoke to was very helpful and courteous. Thank you.

the agent came on within 30 seconds on…

the agent came on within 30 seconds on submitting a request and all issues sorted within 30 seconds too.

Very helpful

Very helpful

trustpilot-stars

Based on 18,392 reviews

trustpilot-star