Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
O2 Directors Choice
Partner Of The Year
2026
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 10, 2026
Introducing the iPhone Duo and 18 Pro range
Apple recently held their ‘Surprise and Shine’ event, but for those who had been scurrying around the internet for all the.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
Trusted by our customers
Excellent, I am very grateful for the service
Customer service is great and very helpful. What was my problem, they solved. I am very grateful for
Fazilatun Nessa
9 hours ago
person was helpful
person was helpful, one thing that does infuriate me with call centres is the advisor struggles with English and is difficult to communicate and understand , this was not the case today. first class
customer
1 day ago
Fast and efficient
Fast and efficient
Gareth Baker
1 day ago
Lauren was brilliant in sorting my…
Lauren was brilliant in sorting my issue and making sure i knew what to do- great service- thank you
Amanda Taylor
1 day ago
Being fast eith what i needed
Being fast eith what i needed
Wayne
1 day ago
Very quick and polite
Very quick and polite
Cheryl Gelder Harkins
1 day ago
Was quick and easy to get some help…
Was quick and easy to get some help when my mobile was dropping out and spoke with human
Outram
1 day ago
Shanel assisted me which was far…
Shanel assisted me which was far quicker and efficient than trying to use the AI whats app service!
customer
1 day ago
quick and easy
quick and easy, and some answered phone with in 1 minute
customer
1 day ago
Great service
Great service, so helpful from the team and made it easy for me to get the standing order set up,,👍👍
customer
1 day ago
Helpful staff called me back promptly…
Helpful staff called me back promptly after investigating the issue I had raised so that I was not left hanging on the line
customer
1 day ago
Got through on the phone very quickly
Got through on the phone very quickly. The lady on the other end spoke the perfect kings English and was clear and to the point. Sim card arrived the next morning,
Terry Edwards
2 days ago
Always great to deal with and very…
Always great to deal with and very pleasant staff
Trojan Building Contracts Ltd
2 days ago
Aerial never let me down
Kim was friendly and efficient. She gave me the information I needed clearly and concisely, patiently making sure I understood. Excellent communication and service.
Jude Matheson
2 days ago
10 Stars
Very competent at his job. Everything sorted in a few minutes. Thank you
Rosetta
2 days ago
Bailey was excellent
Bailey was excellent. He recommended a fix for my problem and arranged my new SIM activation quickly and smoothly. I used live chat to activate and the response was really quick.
Geraldine Merson
2 days ago
So far so good they are solving an on…
So far so good they are solving an on going problem I appreciate it could take a while Their explanation was explicit delivered in a helpful way I have every reason to believe they will do their utmost
Pauline Tweedale
2 days ago
Chenille was very helpful.
Chenille was very helpful.
Tracy Lewis
3 days ago
Well done Aerial
I have had reason to contact Aerial Direct by phone twice in the last couple of days. Both times they answered within a minute and were able to give me the information I required. I had a problem with transferring data from one phone to another and they seemed genuinely happy to help however they could.
Paul
3 days ago
I contacted Airial Direct as myI contacted Airial Direct as my samsung phone had been hacked and I also had viruses and was not able to use it ,i had to cancel my bank cards as they were trying to car
I contacted Airial Direct as my samsung phone had been hacked and I also had viruses and was not able to use it ,i had to cancel my bank cards as they were trying to card was trying to be used, they were so patient as I am not very tech minded they helped me through the whole process of uninstalling the threats and viruses ,i felt that they were very professional and did not make me feel totally useless as I felt ,nothing was too much trouble for them. thank you very much no more buying from unknown s ites.
lesley
3 days ago
