Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
March 26, 2026
Starting a New FY: Keep Your Costs Under Control
Heading into the new financial year can feel like a transitional time – in one way we’re all looking at the weather change and spring FINALLY arriving, but in another we’re aware.
March 24, 2026
Why telecoms audits are essential for a growing business
As your business grows, so do your responsibilities. More employees, more projects, and more operations make it easy to overlook small.
March 18, 2026
How poor connectivity can hurt your business
Slow downloads and dropped calls can be a real pain. To the untrained eye, it might seem like a little blip,.
Trusted by our customers
Excellent customer service
Excellent customer service, very helpful staff, sorted out my problem with a smile.
Richard Anderson
4 hours ago
My problem was handled efficiently and…
My problem was handled efficiently and resolved quickly.
Jon
1 day ago
Good all round service polite and…
Good all round service polite and helpful people on other end
Ian Martin
1 day ago
Very quick and helpful with my query
Very quick and helpful with my query
Miss Linda Barnes
1 day ago
I had an issue with data usage and…
I had an issue with data usage and aerial were very good helping my situation
gary collins
1 day ago
Friendly
Friendly, honest and fast help!
D. Groueva
1 day ago
Conclusive
Conclusive
Mr Turner
1 day ago
The young man helped to get my phone…
The young man helped to get my phone sorted ASAP 👌 because the man before him forgot to do most important thing. He was very polite and friendly 😊
Dawn Harris
1 day ago
I want to THANK Michelle so much for…Michelle Number One.
I want to THANK Michelle so much for all her help and getting my phone up and working again. She is such an amazing ambassador for your company. She is my number one customer support person who is so polite and helpful. Thanks Michelle once again for all your help. Have a nice day. Kind regards: Robin
Robin
1 day ago
Had and still have trouble with my bank…
Had and still have trouble with my bank because of my card still have not received one so I phoned you today to make sure I will still make payment I was told yes everything is set up happy now and thanks mr s Moore
Stephen moore
1 day ago
Brilliant staff
Brilliant staff, helped me in every way and I wasn’t waiting very long for someone to answer. Very pleased
Mr Michael Whitehouse
2 days ago
So helpful to be able to contact Ariel…
So helpful to be able to contact Ariel Direct prior to landing and getting a great offer for data outside UK/EU. Super service as always!! Thank you ☺️
Rebecca Stoyanovitch
2 days ago
Excellent site visit from Viv Lee
Excellent site visit from Viv Lee. Very professional and friendly. He managed to sort out an alternative solution, which we are pleased with. Thanks again Viv 🙂
Office – White & Lloyd
2 days ago
Billing error fixed
Due to a technical error of not being informed about a data cap my bill was incorrect. I informed customer support and provided details. I was most pleased with the assistance from Lauren the customer service representative I spoke with who thankfully fixed the problem with approval from management. There have been no errors in billing since. This is the kind of customer support I would expect and it was appreciated.
Stephen Gill
2 days ago
Issue resolved quickly
Issue resolved quickly
Friend of Ted
2 days ago
Sorted out O2 issue in minutes
Great customer service that sorted out an issues we had with O2 in minutes. Really impressed.
Alexandra
2 days ago
Honestly Friendly and professional
Friendly and professional
Atef Moslimani
3 days ago
Chanelle was great and found a hidden…
Chanelle was great and found a hidden charge from a website. Great advice and very polite
Ben Whitehead
3 days ago
She was very good and understanding
She was very good and understanding
Shaun Williams
4 days ago
Helpful
Helpful, straightforward and very clear. Thank you very much
Mr Sirri Topcu
4 days ago
