Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 10, 2026
Introducing the iPhone Duo and 18 Pro range
Apple recently held their ‘Surprise and Shine’ event, but for those who had been scurrying around the internet for all the.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
Trusted by our customers
Prompt reply to my email to resolve…
Prompt reply to my email to resolve issues Thanks
Anne Cloran
1 hours ago
Enquiry dealt with quickly and…
Enquiry dealt with quickly and efficiently
Jane Orme
3 hours ago
The operator handed my enquiry quickly
The operator handed my enquiry quickly, effectively & resolved my issue with no problem.
Peter. London
3 hours ago
Always helpful and knowlegable.
Always helpful and knowlegable.
Customer
4 hours ago
Very helpful and quick.
Very helpful and quick.
DAVID REILLY
1 day ago
I contacted Aerial Direct regarding a…
I contacted Aerial Direct regarding a query with my phone bill and was very pleased with the service I received. The issue was listened to carefully, and dealt with promptly. The staff member was helpful, friendly and professional throughout, which made the process much easier.
Glenda
1 day ago
Everything was good very helpful and…
Everything was good very helpful and polite
Mr Maureen Hills
1 day ago
Lack of signal
Natasha was very helpful and ran through the reasons why I may be experiencing a lack of signal all of a sudden. Fingers crossed that with a few changes, the problem can be solved.
Linda
1 day ago
Very impressed
Very impressed with the two people who helped me. I’m very non-technical but they were very patient with me, and my particular issue was resolved easily.
Andrew Pring
1 day ago
Tim was very helpful and answered all…
Tim was very helpful and answered all my queries with a professional and polite conduct. Overall very impressed with the service.
Mat French
1 day ago
The Woman on the phone was very…
The Woman on the phone was very helpful, and very pleasant to talk to. She sorted the problem straight away.
Brian Waterfield
1 day ago
Everyone I spoke to were polite and…
Everyone I spoke to were polite and friendly and helped me a great deal, really appreciate the call I got back and how helpful the person was. Thank you for all the help I got
Mr Christopher storey
1 day ago
Tim was very efficient and easy to talk…
Tim was very efficient and easy to talk to. He advised and helped me a lot.i have since cancelled the direct debit and been to Barclays who are going to investigate.
Stephen Stonehouse
2 days ago
Care and empathy of staff
I was very concerned about my phone issues as I am very dependent on my phone .All the staff I had dealings with could not have been kinder showing real empathy and reassuring me. Very much appreciated.
Margaret Hartnett
2 days ago
Prompt and helpful service
Prompt and helpful service
Michael Hicks
2 days ago
Query re direct debit
The person who dealt with my query was excellent. He sorted me out in no time and was very helpful. Couldn’t have got a nicer person. Monica O’Kane
Monica O’Kane
2 days ago
Very helpful and friendly
Very helpful and friendly. Explained things in detail. Gave me good advice. Found a cheaper deal for me and made me aware off their customer support. Highly recommeded
Margaret Daw
2 days ago
Very polite and patient staff
Very polite and patient staff, got my phone up and running quickly.
Richard
3 days ago
Very helpful and reliable year after…
Very helpful and reliable year after year.
Glen Stuart
3 days ago
Understood my problem immediately and…
Understood my problem immediately and promised to give me an answer within 5-7 days. Contacted me with the answer within the 5-7 day window. Most helpful and friendly throughout.
Keith Waters
3 days ago
