Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
August 3, 2026
Case Study: Worcester Community Trust
We’ve had the pleasure of working with Worcester Community Trust to get their business mobiles setup and running smoothly. They got.
July 24, 2026
How different industries use business telecoms
Telecoms in business (or telecommunications as it’s commonly known) is there to streamline connectivity between businesses and customers or clients. Whatever.
June 30, 2026
Top 5 Business Mobile Myths
Choosing a business mobile plan may sound expensive and it doesn’t have to be – that’s just one of the business.
Trusted by our customers
I had an issue with my billing
I had an issue with my billing. Tim from ArielDirect called . Listened to the query I had and was able to help explain the reasons behind the issue. He suggested ways to help me in the future . Then also gave me a courtesy call a few days after to ensure everything been resolved . Great service and helped me feel Reassured about my billing. Thanks Tim!
Mr B Fatania
2 days ago
Good concise advice
Good concise advice, given pleasantly and clearly
MrsNicolaMcVeigh
2 days ago
Answered query fully and efficiently
Answered query fully and efficiently
Barry Doyle
2 days ago
away on holiday and ran out of Data
I’m away on holiday and ran out of Data .. usual problems attempting to buy a one off bolt on … I called Aerial Direct and was pleased to get through to someone straightaway!!! Spoke to Tim whom was very polite & helpful … advised a couple of options and within a few hours I had received the one off Data!!! Very happy we th the service!!
Marilyn Davis
2 days ago
Always get to speak to someone and be…
Always get to speak to someone and be able to discuss your concerns
Lindsay
3 days ago
Great Service Support
I had concerns about an aspect of my mobile account and I was competently, and skillfully helped with great efficiency. The access was easy (I like the phone you back system), and the person on the end of the line was friendly, engaged and understanding.
Steve
3 days ago
Great service I wanted to be able to phone my friend…
I wanted to be able to phone my friend in France. I phoned Ariel Direct and spoke to Julie who advised me what was the best option. My call was answered really quickly. That was a great for me. I have never asked for anything before. Great customer service.
Lynn Sanderson
3 days ago
the solution to your problem is just a…call away
the solution to your problem is just a call away
customer
3 days ago
Straight forward and helpful with clear…
Straight forward and helpful with clear information.
Paddy
3 days ago
Chanelle is an asset to the team!
Chanelle was so helpful with my questions today. She efficiently sorted out everything I needed sorting and was so friendly. Thank you!
Hayley
3 days ago
Spoke with 4 different customer service…
Spoke with 4 different customer service people. Each one was professional and very helpful. Special mention for Bailey.
Hammers
3 days ago
Clear switchboard guide
Clear switchboard guide. Very helpful person, Julia
TIMOTHY MORRIS
3 days ago
Friendly manner of the customer service…
Friendly manner of the customer service rep
Mr Johnson
3 days ago
All sorted within 30 seconds
All sorted within 30 seconds
G Sparrow
3 days ago
Wasn’t happy not being able too use my…
Wasn’t happy not being able too use my phone or text for a week I’m a carer for my mum so I needed to be in touch with her Will I get any credit back aswell for not able to use my phone ?
Debbie wildman
4 days ago
A really good understanding of my issue…
A really good understanding of my issue raised with lots of patience in explaining how to operate my mobile telephone in detail. I do really appreciate the informative conversation with the lady who helped to sort things out.
Gordon Bennett
4 days ago
Absolutely first class service can’t…
Absolutely first class service can’t recommend them enough!
Grant thatcher
4 days ago
Top service from Sam P today
Top service from Sam P today. Very professional and patient. I can’t rate him high enough. Never gave up on my lack of technical know how, my internet was fully restored.
Carole Bament
4 days ago
Clear precise and knowledgeable …
It took a few attempts to get to the right person but once I did she was excellent. She was clear precise and knowledgeable.
Phil Healey
4 days ago
Millie…
Millie was very helpful and went above and beyond to help me with my query…AND…saved me some money!
Steve Wilkinson
4 days ago
