Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
O2 Directors Choice
Partner Of The Year
2026
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 10, 2026
Introducing the iPhone Duo and 18 Pro range
Apple recently held their ‘Surprise and Shine’ event, but for those who had been scurrying around the internet for all the.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
Trusted by our customers
Chenille was very helpful.
Chenille was very helpful.
Tracy Lewis
1 day ago
Well done Aerial
I have had reason to contact Aerial Direct by phone twice in the last couple of days. Both times they answered within a minute and were able to give me the information I required. I had a problem with transferring data from one phone to another and they seemed genuinely happy to help however they could.
Paul
1 day ago
I contacted Airial Direct as myI contacted Airial Direct as my samsung phone had been hacked and I also had viruses and was not able to use it ,i had to cancel my bank cards as they were trying to car
I contacted Airial Direct as my samsung phone had been hacked and I also had viruses and was not able to use it ,i had to cancel my bank cards as they were trying to card was trying to be used, they were so patient as I am not very tech minded they helped me through the whole process of uninstalling the threats and viruses ,i felt that they were very professional and did not make me feel totally useless as I felt ,nothing was too much trouble for them. thank you very much no more buying from unknown s ites.
lesley
1 day ago
Customer service was excellent from…
Customer service was excellent from Rachael and Bailey. Very helpful and explained everything very clearly , thank you
SARAH FLOWER
1 day ago
Warm
Warm, efficient, informative, human and engaging conversation with the delightful Emily. Well done:)
customer
1 day ago
Amazing professional service
Amazing professional customer service .
Laszlo
1 day ago
Overall very good customer service
Overall very good customer service. Answered any questions I had and was easy to upgrade.
customer
2 days ago
Tim was very helpful
Tim was a delight to talk to. He was prompt to answer the phone and it was nice to speak with a helpful person. He was very professional and couldn’t do enough for me.
customer
2 days ago
They where quick to respond and gave me…
They where quick to respond and gave me straightforward answers
Richard
2 days ago
Kim at Aerial Direct was super helpful and efficient.
Kim at Aerial Direct was super helpful and efficient. She not only answered all my questions but went above and beyond in proposing a service improvement at no extra cost.
Frank P
2 days ago
First class well organised
First class well organised
Miss Sharon Groves
2 days ago
Very helpful and polite staff.
Very helpful and polite staff.
customer
5 days ago
We had a complicated technical problem…
We had a complicated technical problem and with the help of the O2 team, the AI team a the Apple team we we solved that problem eventually. They we all very patient with me.
John Hutchings
5 days ago
Good thorough customer service
Good thorough customer service, even given a telephone number to call back for support if needed
Hanah
5 days ago
Spoke to Amanda
Spoke to Amanda, very helpful cleared up my query in a minute , pleasant and polite.
Dessie
5 days ago
Lauren on the customer services team…
Lauren on the customer services team was fantastic today. Much appreciated!
DRE
5 days ago
Follow up call
Follow up call. Very helpful
Pauline
5 days ago
Very helpful and professional and felt…
Very helpful and professional and felt with my query promptly
Graham Bradley
5 days ago
shanelle was professional
shanelle was professional, polite & knowledgeable,sort my issue straight away with no fuss,accepted all my questions & queries & dealt with them,
Mark Brown
6 days ago
Had an issue with receiving emails to…
Had an issue with receiving emails to set up my o2 business account, for some reason no emails have come through in 4 years. Finally what’s app messing with Kim my issue has been resolved.
Graham Cairns
6 days ago
