Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
April 7, 2026
How to level up your business mobiles
Your business mobile is more than just a device; it’s the key to your business whilst on the road. It’s basically.
March 26, 2026
Starting a New FY: Keep Your Costs Under Control
Heading into the new financial year can feel like a transitional time – in one way we’re all looking at the weather change and spring FINALLY arriving, but in another we’re aware.
March 24, 2026
Why telecoms audits are essential for a growing business
As your business grows, so do your responsibilities. More employees, more projects, and more operations make it easy to overlook small.
Trusted by our customers
Blocked phone by 02
I found the staff very helpful and polite which is how I like things
Steve Cooke
1 hours ago
GREAT SERVCIE
GREAT SERVCIE , QUICK & EFFICENT . JULIE NEW EXCACTLY WHAT TO DO & WAS VERY CLEAR UNDERSTANDABLE . ALL THE INFORMATION WAS EMAILED FEW MINS LATER
JMG
1 hours ago
Fast response
Fast response, intelligent, and efficient customer advisor
Caroline Kelly
2 hours ago
Consistently Excellent
Fast response time, not kept hanging on phone for ages. Solved two problems within a couple of minutes done and dusted. They have been doing this consistently for years for me.
Barry Lovell
3 hours ago
I felt well looked after
I felt well looked after
Suzanne Lee
3 hours ago
Staff very polite and helpful and went…
Staff very polite and helpful and went out of their way to help. Only issue was had to wait for a while to speak to someone
Dean
3 hours ago
Excellent service
Answered query super quickly. Call handler was very helpful All sorted out extremely quickly. Excellent service.
PDH Electrical
4 hours ago
Fabulous customer service requested…
Fabulous customer service requested copy invoices had them within minutes Great stuff!
customer
4 hours ago
Problem solved efficiently by Lauren…
Problem solved efficiently by Lauren who is a friendly advisor
Janet Livingstone
5 hours ago
O2 renewal
Much improved customer services since Aerial handles O2 enquires.
The Grace Consultancy
1 day ago
Was very fast and helped me loads
Was very fast and helped me loads . I was very happy .
Paula Wood
1 day ago
The front end customer service is…
The front end customer service is essential and the people I have been dealing with are friendly, helpful and professional. Very pleased and this element is key if you are recommending a company to family or friends.
Richard Rhodes
1 day ago
Dealt with my call quick and…
Dealt with my call quick and professionally. Thank you for a great service.
Fay Tansley
1 day ago
Great professional service
Great professional service
Catherine
1 day ago
My request was answered very quickly…
My request was answered very quickly and easily
Islay
1 day ago
All round great customer service.
All round great customer service.
Wayne
2 days ago
Igot my sim card activated quickly
Igot my sim card activated quickly
R S Agri Ltd colin Harfield
2 days ago
Great service
Very friendly informative information. A good reliable company to deal with
John Rose
2 days ago
good friendly service
good friendly service
Anthony
2 days ago
My call was answered quickly and my…
My call was answered quickly and my question was dealt with quickly and efficiently, I can’t fault the customer service
PETE HAZLE
2 days ago
