Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
August 5, 2026
Samsung Galaxy Z8 Series: What the New Foldables Mean for Your Business
Samsung pulled back the curtain at Galaxy Unpacked on 22 July, and honestly? This was a good one. The headline claim.
Trusted by our customers
Customer service outstanding
Customer service outstanding
Mrs Fiona Kerr
1 day ago
Lady was very friendly and efficient
Lady was very friendly and efficient
Elizabeth
1 day ago
Called to get new SIM card registered
Called to get new SIM card registered, girl helped with how to set up my new phone and new SIM card Excellent service
Mrs Siberry
1 day ago
Good Service. Sorted my issue Immediately
Good service after being transferred from o2. Sorted my issue immediately.
Ben
1 day ago
I had a larger than expected bill
I had a larger than expected bill, through my own mistake, so called and spoke to Kim – take a bow! Knowledge and helpful she sorted me a preferable contract tariff and helped with the bill issue. So good to call a number and speak directly to a person able to help – I just like Aerial Direct!
Mark Edmunds
1 day ago
The guy called Henley (or Heily- sorry…
The guy called Henley (or Heily- sorry if I misunderstood of his name 🙏) was listening to me carefully and sincerely throughly the call in good manner 😃. I wish if I could catch him at next time when I need your help!! Thank you
Mrs JN
1 day ago
Excellent service
Excellent service, resolved my solution straight away went out of their way to help and excellent customer service. Many thanks once again
Christine w
1 day ago
Kim and Kaine were both very helpful
Kim and Kaine were both very helpful. I had to speak to both of them, as they work in different teams. I would recommend Aerial Direct. They are helpful, friendly and will work with you to provide you with the best outcome.
Debra Gribbon
1 day ago
Had an issue with my bill
Had an issue with my bill, rang the team and they said they would review with O2 and get back to me. They did just that and sorted the problem out. Very pleasant to speak to and professional. Great service.
Dave Flooks
1 day ago
Super friendly and great communication skills
The operator was super friendly, with great communication skills and solved my issue quickly.
Matt
1 day ago
Very knowledgeable
Very knowledgeable, professional and friendly.
customer
2 days ago
The person I dealt with was polite…
The person I dealt with was polite helpful efficient and succinct. First class
Mr David Coltman
2 days ago
Very friendly knowledgeable staff…
Very friendly knowledgeable staff member dealt with my query promptly
John
2 days ago
Very nice person who was very kind and…
Very nice person who was very kind and helpful who I spoke with and was polite and helped me with my problem which I am thankful for
Tony Stubbs
2 days ago
Polite call helped 100%
Polite call helped 100%
Linda
2 days ago
Correct first timeDirected to the correct department…
Directed to the correct department first time and they called back within a few minutes. Although I was advised of high demand. The question was answered quickly and very polite
Stephen
2 days ago
Great service and advice
Great service and advice
Lisa
2 days ago
I phoned Aerial direct with a query…
I phoned Aerial direct with a query about my data usage, I found customer service extremely professional and helpful in sorting out my problem,
David Burke
2 days ago
Brilliant
Brilliant. The lady on the phone was most helpful
J Rapson
3 days ago
The call back to save holding on and…
The call back to save holding on and the pleasant demeanour of the lady i spoke to who was very helpful
William Caddick
3 days ago
