Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
August 5, 2026
Samsung Galaxy Z8 Series: What the New Foldables Mean for Your Business
Samsung pulled back the curtain at Galaxy Unpacked on 22 July, and honestly? This was a good one. The headline claim.
Trusted by our customers
Sim change
I requested help changing from a sim to an eSim. Customer Service were relaxed polite and willing to help. The transition was very easy. All in all a positive experience!
Heather Donald
11 hours ago
Chanel was great to talk to
Chanel was great to talk to. So helpful. Thankyou so much
Charlene Monaghan
1 day ago
Response to very poor signal
My first call resulted in a new sim card which did not help however my next call led to something changing and I now have signal in my house again. Thankyou
Russell Ferguson
2 days ago
Kim who I spoke to was very helpful
Kim who I spoke to was very helpful
Alan
3 days ago
Very helpful
Very helpful, couldn’t fault them.
Anita Beasley
3 days ago
Prompt reply thanks
Prompt reply service
derek jones
3 days ago
Chantelle was absolutely lovely and…
Chantelle was absolutely lovely and made the whole process very easy
James Parker
4 days ago
Very quick response via WhatsApp
Very quick response via WhatsApp. Situation was resolved by Lauren 🙂. Very easy to deal with
claire gray
4 days ago
Tim was extremely helpful
Tim was extremely helpful, answering my initial query, giving lots of information on mobile signal when travelling abroad, and how to avoid unexpected costs with phone use. He was also very friendly and helped improve my accounts security.
Owen Higgins
4 days ago
Very helpful and very pleasant and…
Very helpful and very pleasant and helps you get things sorted out
Shuan
4 days ago
Bailey on the ball
I spoke to Bailey about a few issues with my account and he sorted them out extremely quickly and put my mind at ease. The easiest interaction I have had with a company/employee over the phone.
Marian Adaams
5 days ago
Great customer service and with just a…
Great customer service and with just a call got a much better deal than I thought.
Paul
5 days ago
I spoke with Clair who was really…
I spoke with Clair who was really helpful and understanding and manage to sort out the issue, quickly and without any drama.
Carol
5 days ago
Good service
Amanda was very helpful in sorting out the problem with my husbands mobile.
Anon
5 days ago
Claire in customer services was helpful…
Claire in customer services was helpful and efficient. She was knowledgeable and sorted my query in no time. 5* service.
Frances Walsh
5 days ago
Always answer the phone clearly and…
Always answer the phone clearly and quickly. Issues always dealt with efficiently.
Tim
5 days ago
A+++++++++++++++
20 plus years and they are always supporting supporting my business with 5 phones and no job is to big or small super service and super customer care and always helps in finding solutions to problems if it was not for them I would have found another network but Thanks to AD I’m loyal
Jones
5 days ago
Excellent service as always
Excellent service as always
J Revell
5 days ago
i was asking to increase my gbs the…
i was asking to increase my gbs the lady julia was extremely helpful and got me what suited my needs and informed me of how not to incur these extra charges in the future basic i know! but am grateful
Maria Pastore
5 days ago
Really friendly and very helpful with…
Really friendly and very helpful with my enquiry
Gill
5 days ago
