Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 10, 2026
Introducing the iPhone Duo and 18 Pro range
Apple recently held their ‘Surprise and Shine’ event, but for those who had been scurrying around the internet for all the.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
Trusted by our customers
Precise easy to follow instructions
Precise easy to follow instructions. Instant answers and great customer services.
Manda
1 day ago
What’s App query
Spoke with Lauren via WhatsApp. She was extremely helpful and answered my queries quickly and professionally. Very happy.
Ms D
1 day ago
Query regarding my mobile phone.
I spoke with Bailey today. I needed to speak to him about a query I had. He answered my query and put my mind at rest. He was also kind, courteous, polite, understanding, helpful and made me feel valued as a customer. A pleasure talking to him.
Ann Law
1 day ago
Quick response on answering the call…
Quick response on answering the call and fab and kind girl the couldn’t have been more helpful
Raymond
1 day ago
Spent a lot of time sorting my problem…
Spent a lot of time sorting my problem without hesitation.
Cliff Hall
1 day ago
The call back was reasonably quick and…
The call back was reasonably quick and the young lady I spoke to was very helpful
John
1 day ago
Fast and efficient service
Fast and efficient service
Andy Bain
1 day ago
Everything was done so easy.Very polite…
Everything was done so easy.Very polite people to talk to.
Mr M Leek
2 days ago
Emily was very helpful
Emily was very helpful
Michael
3 days ago
Had a great experience with Aerial…
Had a great experience with Aerial Direct. Issues with connectivity, received new SIM card within 2 days and activated very quickly – problem Solved!
CHRISTINE BURNS
4 days ago
Nice friendly service
Nice friendly service, explained it so well how I’d overspent my data allowance!
John McG
4 days ago
very helpful staff,thank you
very helpful staff,thank you
BRIAN FITZGERALD
4 days ago
Id say exceptionally good service
So I received an email stating that I owed over £300 as I had gone over my allowance without a cap due to no being able to connect to my WiFi (it’s a phone issue not and isp.issue) . With in the hour as I am a long serving customer (it was still BT cellnet back then…) they wrote off the debit and helped me sort out a cap. Id say that amount to cracking customer service
Peter Hughson
4 days ago
Excellent service from Aerial Direct…
Excellent service from Aerial Direct today with assistance required for setting up new phone! Thank you so much!
Customer
4 days ago
Chanelle was wonderful and was so…
Chanelle was wonderful and was so helpful.
customer
4 days ago
Extremely helpful.
Extremely helpful and pleasant ladies who advised me very competently. I am very pleased with the professional way I was dealt with. Cannot praise enough.
John Hinton
4 days ago
Great Service!
Customer service quickly sorted out and followed up on an issue we had with our mobile bill. Great service thank you!
Mr Sinclair
4 days ago
Very helpful online chat
Very helpful online chat. Explained things well
Helen Weatherald
4 days ago
Customer servuce very good
Customer servuce very good
Michelle Leathem
4 days ago
My enquiry was dealt with swiftly and…
My enquiry was dealt with swiftly and with care. Very impressed with the level of service
shiree mckerron
5 days ago
