Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
May 19, 2026
SIM-only vs Handset: Which is better for your business?
Choosing the right business mobile plan could seem tricky but, it doesn’t have to be, especially when needing to compare SIM-only.
May 7, 2026
The best apps to boost your business mobile
Are you making the most of your work phone? Declutter your mobile by clearing out unused apps and download some of.
April 28, 2026
The difference between network providers
Does the thought of network providers seem a bit overwhelming? It’s right to think the UK telecoms market is quite saturated.
Trusted by our customers
Problem resolved
The call I received today was very reassuring and helpful. The customer service representative was professional understanding and able to address the details needing attention. She was kind in tone and manner. A good person. Thank you.
Steve Cochrane
9 hours ago
Helpful assistant
Spoke too Amanda who was very helpful polite and friendly.
Mr G Collins
1 day ago
Aerial Direct understood immediately…
Aerial Direct understood immediately what my inquiry was concerning and dealt with it very efficiently and quickly. Well Done.
Stephen
1 day ago
Really quick
Really quick, courteous, helpful, knowledgable assistant. Thank you.
Mel Bayliss
1 day ago
Patient
Patient Understands my feelings Stayed with me until my enquiry was solved
Lateef
1 day ago
Very helpful
Very helpful. responsive and call you back!! highly recommended company
Stephanie Roseblade
1 day ago
Problems solved 👌
Problems solved 👌
Darren Green
2 days ago
Top marks!
A very polite, patient, call handler who explained everything with great clarity and made me feel like I was a valued customer.
Graham Griffiths
3 days ago
Excellent Service
I have been with Aerial Direct for several years now and they are always friendly, helpful and professional. If I ever have a concern, they are always on hand to help and have been amazing. Recently I contacted them and I spoke to Harry in customer service and he was able to reduce my current bill which was so helpful, he was amazing and very helpful.
Thomas
3 days ago
Very friendly,helpful and efficient.
Very friendly, helpful and efficient.
Steven
4 days ago
So easy to talk to this person
So easy to talk to this person. He was confident and took me through what I had to do. Very friendly and if I had any problems again I hope I get this person. Excellent job.
Castle Crafts
4 days ago
Good communicators
I as initially contacted by Aerial Direct concerning my O2 account and its new contract. I was a little suspicious as they were acting on behalf of O2. However, they have provided a good new deal and I have since transferred two more numbers to them from Vodafone. Easy to contact, good response by email and phone. Very happy experience
Philip Hales
4 days ago
I’ve been with Aerial direct for a long…
I’ve been with Aerial direct for a long time. The team are always so helpful and friendly. They go above and beyond to assist you.
Bernadette
4 days ago
The lady was called Jasmine
The lady was called Jasmine. She was very helpful explained everything and listerned to me. I think Jasmine needs to know how much she gave peace of mind and that she was amazing 👏.
Louise
5 days ago
Going on holiday
Quick fast friendly service found out what I needed to know in a matter of minutes
MRS J BISHOP
5 days ago
Thorough professional service
Friendly yet professional service. Responded to my query fully. Happy customer!
Sara k
6 days ago
Top service
Top service
Vasko spasov
6 days ago
Flavio was wonderful
Flavio was wonderful, friendly, professional and answered my query perfectly. Grazie
CAX
6 days ago
All was explained clearly to me .
All was explained clearly to me . Kim was very reassuring and friendly
Melanie
6 days ago
Very helpful and easy
I was concerned about over usage and 1 call put my mind at rest. Very helpful. I found using the website to contact easy and the lady I spoke to was very helpful. Answered all my questions.
Carole
6 days ago
