Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 10, 2026
Introducing the iPhone Duo and 18 Pro range
Apple recently held their ‘Surprise and Shine’ event, but for those who had been scurrying around the internet for all the.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
Trusted by our customers
iPhone stolen and Aerial Direct…
Had my iPhone stolen and Aerial Direct couldn’t have been more helpful. They really went beyond my expectations. Thanks, Guys!
Dohm
3 hours ago
Fast and helpful service
Fast and helpful service from Chloe
customer
3 hours ago
Very helpful agent.
Your agent understood my concern and confirmed that I’d received a scam call. Very pleasant and helpful .
Maureen Drury
1 day ago
Emily was great
Emily was great. I sincerely disliked every second of talking to robots until I got to her and supporting a world of using robots as replacement humans goes into the wrngest direction ever, no points for that. But Emily was avery human and patient and informative.
Katja Rosenberg
1 day ago
Able to speak to real people
Able to speak to real people. Quick response. Good customer service
Anthony Richards
1 day ago
Quick efficient
Quick efficient. Bailey was my agent
norma bailie
1 day ago
Quick response
Quick response. No sending round several departments. Operator completely understood the issue. She gave clear + concise instructions and rectified the problem promptly.
Mary Rodger
1 day ago
Great Response
The Agent Tim was extremely helpful clear and polite
C Jones
1 day ago
Answered my query promptly and were…
Answered my query promptly and were very helpful
David Thomas
1 day ago
Mike organised my replacement Simm card…
Mike organised my replacement Simm card in minutes. Great service.
Petrina Morris
1 day ago
Absolutely amazing service from…
Absolutely amazing service from Jasmine, so friendly and helpful, went out of her way to sort a refund for me
Debbie salway
1 day ago
Contacted support with a network connection problem
Contacted support with a network connection problem while travelling in France. Bailey quickly gave me clear instructions that solved the problem. Thank you for the excellent service.
Andrew Hutchings
2 days ago
Helpful thank you
Helpful thank you
Barbara Archer
2 days ago
Very quick and satisfactory service.
Very quick and satisfactory service. Very happy
Kieron Sanford
3 days ago
The SIM card didn’t worked properly
The SIM card didn’t worked properly The person over the phone was fantastic and help me to try to found the issue Very rare to found a person over the phone so helpful kind and so patient Many thanks for all
customer
3 days ago
Very helpful
Very helpful, knowledgeable and pleasant telephone call to member of staff
Celia
4 days ago
Very prompt service..
Very prompt service.. Very happy
tim MORTON
4 days ago
Excellant experience
Excellant experience
Mr. Neil Pigram
5 days ago
the lady that dealt with my problem was…
the lady that dealt with my problem was very helpfull and sorted every thing within a few days a cannot thank her anoth menny thanks
Mr R Harrison
5 days ago
Had inquiry regarding the inconsistency…
Had inquiry regarding the inconsistency of my billing. Natasha was my operator and she was polite and insightful. Felt reassured and in control of my spending after talking to her.
LEPCEIS SILVA
5 days ago
