Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
June 30, 2026
Top 5 Business Mobile Myths
Choosing a business mobile plan may sound expensive and it doesn’t have to be – that’s just one of the business.
June 19, 2026
GUIDE: How to keep your mobile number
Looking to keep your mobile number when you’re switching to a new network provider? Using a PAC code, which you get.
June 11, 2026
How a poor business mobile plan can affect your business
Ever lost signal at the worst possible moment, or been hit with unexpected charges at the end of the month? It.
Trusted by our customers
Quick response and reassurance.
Quick response and reassurance. Very friendly and knowledgeable staff.
Geoff
1 day ago
Bailey was so helpful as was Charlene…
Bailey was so helpful as was Charlene last week. Was really worried about my bills which where so high. Every thing sorted I’m so glad an again I thank the 2 staff they were brilliant.
Deborah
1 day ago
The lady I spoke to was extremely…
The lady I spoke to was extremely helpful.. thank you!
customer
1 day ago
Friendly and helpful Aerial staff
The lady I spoke to, I think Emily, was ever so helpful. I had been a bit silly and messed up with Airplane mode ending up with some large bills. She was most helpful and kind and understanding. Thanks again!
Mr and Mrs Syder
1 day ago
Customer service excellent
Customer service excellent, friendly, professional, sorted my query to my satisfaction.
PHILIP BESTWICK
1 day ago
Lost SIM
Lost SIM Lauren at Aerial Direct was very pleasant to deal with and very efficient real pleasure to deal with!
Alex Karkoski
1 day ago
Great Service
The call was very efficient, and Millie, the person I was speaking to, was really polite and helpful and made everything clear.
David Moed
1 day ago
Customer service query
I rang customer services and requested a ring back rather than wait on the line. I was called back a few minutes later and my query was answered quickly and efficiently by a very friendly lady.
Susie
1 day ago
Issue with invoices sorted in minutes
I needed help with my invoices, so I started an online chat. At first, I wasn’t thrilled about talking to a bot (despite how intelligent it could be!), but I was quickly connected to a support agent who resolved my issue straight away. Highly recommended company.
Alfredo
2 days ago
Prompt responses overall & great info…
Prompt responses overall & great info from Mike @ Aerial Direct
ANON
2 days ago
The person on phone was very helpful…
The person on phone was very helpful and pleasent
MRS HAYES
2 days ago
Great service
Great service
Tyrone
3 days ago
Always helpful
Always helpful, save me the waiting time on the phone , any problems they deal with it promptly, Thank you
customer
3 days ago
Prompt service and met my needs
Prompt service and met my needs
Alyson Abbott
3 days ago
Reporting Lost Mobile Phone
Spoke to two separate people at Aerial – without having to wait any length of time. Both were friendly, informative and very helpful and made suggestions that I had not previously considered. Have been with Aerial many years now and always get good professional assistance.
Rob Chidlow
3 days ago
I had a problem connecting to the…
I had a problem connecting to the network when I switched from O2 to Aerial. I contacted Aerial by chat bot and had the problem sorted immediately by Michael who was very helpful and made the process very easy.
700168 Stephanie
3 days ago
lovely friendly girl a pleasure to deal…
lovely friendly girl a pleasure to deal with
Stephen Hanson
3 days ago
Speedy support when needed
On holiday in Italy I used up All my data. I rang Aerial Direct and they sorted out my problem quickly and efficiently even though it was at the weekend
Lynn Morgan
5 days ago
I did expect 02 to have roaming abroad…
I did expect 02 to have roaming abroad all ready set up which it didn’t so nothing worked but after a simple call it was sorted 👍
customer
5 days ago
The customer service representative was on it.…
The customer service representative was very professional and helpful. Ben Smith handling my account helping with what was a straight forward extension to an existing account. He covered all relevant options and I’m happy to proceed.
Steve Cochrane
5 days ago
