Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
O2 Directors Choice
Partner Of The Year
2026
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 10, 2026
Introducing the iPhone Duo and 18 Pro range
Apple recently held their ‘Surprise and Shine’ event, but for those who had been scurrying around the internet for all the.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
Trusted by our customers
Changed from I phone 8 to I phone 17…
Changed from I phone 8 to I phone 17 which had an electric SIM, looked at the apple site and was a bit dismayed as there were so many pages for set up. Telephoned Aerial who said switch on both phones and all of sudden the transfer of data started. They sent me a QR code and that automatically activated the SIM and transfer was completed. I was going to wait for my daughter to come over, as I’m in my 70’s I found all this rather confusing. They seem rather impressed, I’m not telling them I rang the help desk.
Mr P Phillips
1 day ago
Bailey was helpful throughout
Bailey was helpful throughout
Wayne Huntley
1 day ago
Very friendly young lady and she sorted…
Very friendly young lady and she sorted out my issue straight away. Thank you
Lolagirl
1 day ago
Good
Good, efficient and pleasant
Mungo Bryson
1 day ago
Great customer service and quick…
Great customer service and quick solution
KATHY
1 day ago
Very pleasant experience
Very helpful and sorted my queries without a problem. And could understand perfectly what was being said.
June Davies
2 days ago
Helpful
Answered quickly. Helpful and efficient
customer Dave Walker
2 days ago
I’ve been with t same provider since…
I’ve been with t same provider since owning a mobile 30yrs ago and I was a bit apprehensive about moving + Sandra was very patient + talked me through it.. However on this occasion thus far well done. Many thanks Ken
MR KENNETH GOURLEY
2 days ago
Very helpful an a very polite
Very helpful an a very polite, quick to help with the problem
customer
2 days ago
Very efficient and request dealt with…
Very efficient and request dealt with quickly
Alison
2 days ago
Excellent service
Excellent service. I’m not that tech savy. Helped me so much when my phone was lost/ stolen . Sim was blocked quickly. Sent a nee sim that arrived the next day. Got on to 02 and got my new sim working while I waited on the phone. Great customer service.
Nadine Leonard
4 days ago
Problem was solved efficiently
Problem was solved efficiently
S.Bennett
4 days ago
My call was felt with quickly and with…
My call was felt with quickly and with a clear spoken helper
Tina Levett
4 days ago
Friendly manner
Friendly manner. Dealt with my enquiry promptly. 5*
Sean Story
4 days ago
Ace customer service
Ace customer service, very helpful. Answered all my questions and my order was sorted and delivered promptly.
customer
4 days ago
Chanelle was very good
Chanelle was very good, she explained and sorted out my query very professionally and quick
Mark Hurley
5 days ago
Contract renewal
Grate customer service Chanel was very friendly, polite and helpful 😊
BEATA LORENCZYK
5 days ago
Settled an issue for me swiftly and…
Settled an issue for me swiftly and with minimum of fuss
Howard Livesey
5 days ago
Channel was an excellent customer…
Channel was an excellent customer service Very polite,very helpful and courteous
Mrs.Funke Johnson
5 days ago
The respondent (Lauren) was clear and…
The respondent (Lauren) was clear and helpful in discussing my account and explaining the issues I was confused about; Additionally he was able to wait while I logged into my O2 account for the first time to confirm that I had access there.
Paul Attrell
6 days ago
