Our Services


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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!

Awards and accreditations

We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.

Excel Partner Of The Year

O2 Business
2025

Customer Excellence

O2 Business Direct Partner Network
2025

Best Mobile Service
and Solution Provider

Mobile Industry Award 2021 – 2024

mobile news awards winner

Customer Service
Business

Mobile News Awards 2024

mobile news awards winner

Best B2B Dealer/Reseller

Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024

Mobile industry awards 2023 winner partner of the year

Partner of the Year

Mobile Industry Award 2023

o2 business direct partner network in white

Customer and
Digital Excellence

O2 Direct Partner Network 2017-2023

excellence awards in white

Large Business
of the Year

The News Business Excellence Awards 2020 & 2023

comms national awards

Best Customer
Service

Comms National Awards 2018 & 2019

mobile industry awards 2021

Business Growth
Award

Mobile Industry Awards 2019

solent deals awards

Mid-Range Deal
of the Year

Solent Deals Awards 2019

the business magazine Solent 250 logo

The Business Magazine

Solent 250 Member 2024

iso 27001 information security management logo

ISO 27001

iso 22301 business continuity management logo

ISO 22301



You’re in good company


News & Blogs

The latest news and views. Find out everything that’s going on at Aerial Direct.

September 10, 2026

Introducing the iPhone Duo and 18 Pro range

Apple recently held their ‘Surprise and Shine’ event, but for those who had been scurrying around the internet for all the.

apple iphone launch 2026

September 1, 2026

NEWS: Apple’s Launch Event – 9th September 2026

Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.

August 20, 2026

Make the most of your business mobile contracts

You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.

Trusted by our customers

Exceptional service.

I have been with Ariel Direct for many years and have always found them to be very helpful and informative. I received some good advice on password protection and setting spend limits.

Query resolved promptly and in a…

Query resolved promptly and in a friendly and efficient manner

My issue was dealt with promptly and…

My issue was dealt with promptly and professionally. No complaints.

Lovely polite lady so helpful sorted…

Lovely polite lady so helpful sorted all my issues out.

I’ve been with this company for a while – excellent

I’ve been with this company for a while and just accessed their customer support. I’m not a techy person at all but Bailey sorted out my issue and offered excellent advice and some tips on how to get the best from my account. Fully recommend.

Great communication and very friendly…

Great communication and very friendly manner.

Great service

Great products, deals and customer service. Highly recommend.

Great service very helpful

Great service very helpful

Amanda was very helpful and explained…

Amanda was very helpful and explained to me why l had charges and what to do in the future not to get them

Sim card sorted

The lady i spoke with was very helpful and polite

Good customer service

Good customer service

Great service

Great service. Very responsive. Will always recommened.

iPhone stolen and Aerial Direct…

Had my iPhone stolen and Aerial Direct couldn’t have been more helpful. They really went beyond my expectations. Thanks, Guys!

Fast and helpful service

Fast and helpful service from Chloe

Very helpful agent.

Your agent understood my concern and confirmed that I’d received a scam call. Very pleasant and helpful .

Emily was great

Emily was great. I sincerely disliked every second of talking to robots until I got to her and supporting a world of using robots as replacement humans goes into the wrngest direction ever, no points for that. But Emily was avery human and patient and informative.

Able to speak to real people

Able to speak to real people. Quick response. Good customer service

Quick efficient

Quick efficient. Bailey was my agent

Quick response

Quick response. No sending round several departments. Operator completely understood the issue. She gave clear + concise instructions and rectified the problem promptly.

Great Response

The Agent Tim was extremely helpful clear and polite

trustpilot-stars

Based on 19,822 reviews

trustpilot-star