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Mobile Solutions

Stay connected with your business on the go with our customisable mobile solutions. Enhance communication, increase mobility, and optimise productivity for your team.

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IT Solutions

Maximise your business potential with our personalised IT solutions tailored to your unique needs. Streamline operations, increase efficiency, and boost productivity today.

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Experience seamless connectivity and resilient operations with our reliable and secure connectivity solutions. Connect your business to the world, effortlessly.

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Business Solutions

Revolutionise your business communication with our feature-rich and cost-effective VoIP phone systems. Stay connected and collaborate seamlessly, no matter where you are.

Why Aerial Direct?

We’re here to help you thrive. Every conversation matters.

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We’re O2’s largest direct partner

Through our partnership with O2, together we help you thrive with tools and solutions you can tailor. We offer flexible tariffs, and the power to work remotely without a dip in connection and security

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We partner with you

We provide businesses with award-winning client services, with proactive Account Management from over 250 UK-based staff. This is why we are proud of our 98% customer satisfaction and 90% retention rate

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We have a vested interest in your success

We are trusted to provide award-winning communications solutions and services for over 85,000 businesses, from tailored mobile tariffs to reliable phone systems and superfast connectivity

Mobile industry awards 2023 winner partner of the year

Partner of the Year

Mobile Industry Award

Mobile industry awards 2023 winner best mobile service & solution provider

Best Mobile Service
and Solution Provider

Mobile Industry Award
2021 – 2023

o2 business direct partner network

Customer and
Digital Excellence

O2 Direct Partner Network
2017 – 2022

excellence awards

Large Business
of the Year

The News Business Excellence Awards
2020 & 2023

comms national awards

Best Customer

Comms National Awards
2018 & 2019

Let us solve your mobile problems

Stay in control of your business communication with our flexible plans.

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News & Blogs

The latest news and views. Find out everything that’s going on at Aerial Direct.

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November 27, 2023

What is a VoIP service?

Are you looking to modernise your current business communications with a virtual landline? VoIP, known as Voice over Internet Protocol is.

aerial direct staff attending the mobile industry awards 2023

October 6, 2023

MIA 2023 Winners

Dialling Up The Recognition: Aerial Direct Wins 2 Awards At MIA 2023 At the Royal Lancaster Hotel in London on the.

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June 21, 2023

Sir Peter Bonfield trusts Aerial Direct

We are honoured to have the privilege of serving exceptional customers like Sir Peter Bonfield. With his extensive history and expertise.

Join the team

We’re proud of our commitment to excellence, and we’re excited about our future. Come and find out what we have planned and what part you could play.

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Kind words from our customers

Get an honest answer

I am a senior and find some firms do not give the older person time to think about questions or to reply without feeling under pressure. The agent that I spoke with was very helpful, polite and considerate. I would have no hesitation in contacting Aerial again.

Service is the BEST

I have never received such good customer service from a mobile company, the staff are so well informed & answered all my questions, I would recommend

Setting up new sim card

Was a very kind lady on the phone as I’m not technically minded so was very pleasant.

Explained everything clearly to me…

Explained everything clearly to me which I appreciated Thank you

Called about a phone problem

I rang about a problem with my phone. The advisor listened, made a couple of suggestions, quickly addressed the problem, very courteous. All I could ask

Lilly was really helpful and helped my…

Lilly was really helpful and helped me get connection on my phone

Listened well and got what was needed done .

Both ladies I spoke to were polite and listened well. My questions were answered and reduction was made in my plan. It would be helpful if, with older customers, the information could be delivered a little more slowly. Thank you for your service. Judi T.

good service

fast, polite and concise.

Speaking to someone I could understand…

Speaking to someone I could understand and who was very polite and helpful

I spoke to Julie who was very patient…

I spoke to Julie who was very patient and explained how to resolve my issue which I think I did. Julie also told me if it didn’t work out to con tact o2 .I would without esiitation thank you Harry

Clarify data roaming

Simple clear clarification of data roaming within Europe a a

Sorted out a problem quickly and…

Sorted out a problem quickly and efficiently

Was only on hold very briefly and call…

Was only on hold very briefly and call handled very quickly and efficiently.

On this occasion Julia gave me sound…

On this occasion Julia gave me sound support and direction. Hopefully, I can now make my international calls on my mobile!

The help my advisor gave me efficient…

The help my advisor gave me efficient and polite

Great Service

Always answer the phone quickly and always have a representative on-hand to deal with my queries. My business has been using Aerial Direct for at least 5 years and we’ve always been happy with the service received.

My call answered by a human!

My call answered after a short queue of 5, and then my issue dealt with by a clear speaking, polite and patient representative.

Polite and friendly and competent…

Polite and friendly and competent service fro chloe

Extremely helpful and knowledgeable…

Extremely helpful and knowledgeable agent who actually phoned me back to make sure all was good “`many thanks

Great customer serviceThey listened and solved my problem

They listened and solved my problem. Very polite and understanding and respect for the customer. You feel like a person and not a phone number. Highly recommended.


Based on 13,512 reviews


Contact our team for support

Contact one of our friendly Aerial Direct advisors today if you have any questions or queries regarding your service, they are on hand and are available to help.


Live Chat

Support lines are open between
Monday – Friday, 08:30 – 17:30