Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
May 7, 2026
The best apps to boost your business mobile
Are you making the most of your work phone? Declutter your mobile by clearing out unused apps and download some of.
April 28, 2026
The difference between network providers
Does the thought of network providers seem a bit overwhelming? It’s right to think the UK telecoms market is quite saturated.
April 23, 2026
Samsung vs Apple: Which is better for business?
The battle of Samsung vs Apple has been around as long as smartphones themselves. People have been discussing which is best,.
Trusted by our customers
As always they are there to help you…
As always they are there to help you with what ever your problems are & do there best to sort it which have for me.
ALC BUILDING SERVICES
1 day ago
Impressed by their customer service
The customer service representative was very friendly and professional. She understood my query and handled it very quickly and satisfactorily. Overall, they have been excellent and I hope their performance remains consistent over the years.
Abas
1 day ago
Aerial Direct have the best Customer…
Aerial Direct have the best Customer Service team and it makes sorting out any issues or queries so easy. Millie was friendly and helpful and she made my life easier, you can’t ask for anything more than that! I have always had the best service from them and would recommend them.
Megan
1 day ago
Clear communication and understandable…
Clear communication and understandable accents. Very helpful and friendly staff. Fast answering times compared to other companies helplines. 10/10
Rhys Jury
2 days ago
the young lady i spoke to was amazing
the young lady i spoke to was amazing. she helped me through the process and when she said she would call me back she did
melanie
2 days ago
Quick and professional
Quick and professional
Chris Miller
2 days ago
My experience was very good and prompt…
My experience was very good and prompt customer service was received from Amanda…I would recommend giving Amanda a raise in wages…her attitude and professional way she dealt with me was first class
customer
2 days ago
Very helpful and sorted out very…
Very helpful and sorted out very quickly what iwanted
customer
2 days ago
Ordering a sim made easy
I wanted to order a sim for my aerial account. Mike dealt very efficiently with the request via the chat function on the company’s website.
George Platts
3 days ago
Excellent 👍
Excellent 👍
customer Alison Gunn
3 days ago
Very helpful and got my answers fast
Very helpful and got my answers fast
Malcolm Nicolson
3 days ago
Friendly and any assistance was no…
Friendly and any assistance was no trouble
customer
3 days ago
Adviser spoke clearly and calmly
Adviser spoke clearly and calmly. Resolved my issue with ease.
Nicola Reid
3 days ago
I had a very alarming bill after…
I had a very alarming bill after calling family in California about a bereavement. Aerial direct hadn’t applied the spend cap to my account. After a phone call to discuss the payment I was very pleasantly surprised how efficient, professional and kind the lady was I spoke to. The problem was very quickly resolved and a refund was received today…
Georgie
3 days ago
Great customer service and very fast…
Great customer service and very fast delivery of the SIM card, amazing service many thanks
Mr Keith Sproston
3 days ago
Had a problem with my data the lady I…
Had a problem with my data the lady I spoke to was excellent very helpful and very knowledgeable and sorted the problem out in 5 minutes
Blythe Osman
3 days ago
Hi Kim gave excellent service sorted…
Hi Kim gave excellent service sorted out my complaint, phoned me back just as she said she would. Really easy to talk to her.
LESLEY
3 days ago
Rang about my connection with 4G sent…
Rang about my connection with 4G sent me a new SIM card next day. Rang back and got it activated straightaway.also very helpful an pleasant on phone 👍
Stephen
4 days ago
Finding out about phone in Europe
When the phone cut off – you called back and then were very helpful with my query. Thank you. However the experience of going through O2 and all their levels to get to you was awful. So (I wish I could remember her name) renewed my faith in the system.
Aileen Watson
4 days ago
Very helpful and informative answer to…
Very helpful and informative answer to my query earlier. Sorry I can’t remember name of agent who dealt with my call but they were extremely pleasant and polite.
Mary Rooney
4 days ago
