The small plastic chip in your phone, which is used to connect your handset to the network, can sometimes display an error message. If you are getting an error related to your sim this can often be solved in the following ways:
Check that the SIM is inserted correctly. It may be that you have recently dropped or bumped your handset. Try following your handset’s user guide to confirm the SIM is in the right place.
If you have forgotten your PIN code it may be that the handset requires a PUK (Personal Unblocking Key) code. Give us a call on 02392 60 30 55 and we can help you get this unblocked.
Occasionally dust can gather between your SIM and handset. Try the following to remove the dust:
- Turn off your phone and remove the SIM card
- Clean the gold connectors on the SIM with a clean lint-free cloth
- Replace the battery and turn your phone on without a SIM
- Turn your phone off, replace the SIM and restart the phone