Holidays are a time to relax and enjoy yourself, don’t let your phone stop you. Here is some useful information about using your phone abroad.

Can I use my phone in Europe?

Yes, we cover roaming in Europe as part of our tariffs. So your minutes, texts, and data allowances will work in our Europe Zone, just like they do at home.

This means that you’ll be able to make and receive calls, send & receive texts and use your UK data allowance within our Europe Zone, like you’d normally do in the UK.
We’ve gone even further than the new roaming regulations and added the Channel Islands, Switzerland and Monaco to our Europe Zone.

Countries Covered:
48 destinations are included in our Europe Zone: Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Saint Barthelemy, Saint Martin, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, and Vatican City.

Can I use my phone outside of Europe?

Yes, there are two types of Rest of World Pass. The one that’s best for you will depend on how you want to use your phone while you’re away. In 96 destinations you’ll have all the calls, texts and data you need without relying on hotel WiFi to stay in touch. Anywhere else outside Europe you’ll have an allowance of data only.

Rest of World 24 Hour Pass

For occasional trips abroad. Get 200 minutes, 200 texts, and up to 500MB data (dependent on country) in 87 countries outside Europe for 24 hours from the time you start using it, all for only £7.50 a day. So you can manage your email, keep up to date with social media, find your way using Google Maps and more.

Full details of allowances within each destination can be found here.

Rest of World 30 Day Pass

For regular travelers. Gets you 2,000 minutes, 2,000 texts, and up to 5GB data (dependent on country) in 87 countries for 30 consecutive days for one of charge of £99. It’s a worldwide proposition, giving you data virtually anywhere on the planet.
You can even tether your phone to your tablet or laptop for more flexible working.
Remember, streaming videos, downloading files and maps, or gaming online can eat through your data allowance more quickly.

Full details of each countries allowance can be found here.

Please contact us if you wish to use the standard rates and to opt-out of the Rest of World passes.

Do I need to do anything to be able to make calls whilst abroad?

Please contact us to check your handset and tariff are set up for International Roaming on 02392 60 30 55