Using dedicated business mobile phones enables your business to effectively communicate both internally and externally. With tailored contracts and handsets, you can truly focus on your day to day whilst making sure that your company is always reachable and collaboration is maximised. By increasing the mobility of your workforce, employees can perform sophisticated work tasks away from the office with the help of sophisticated mobile devices. The main advantage of having a mobile workforce is being able to make remote employees as productive as possible by using the same software applications and data as they would in the office.

Research shows that a lot of businesses are still struggling with mobile coverage, with 76% of IT decision makers saying that their business ‘suffers’ when they receive less than ‘excellent’ mobile coverage (Source: Global Wireless Solutions). Furthermore, with more than 56% of employees commuting to work by car, a reliable network with good coverage on the road is essential.

Why Aerial Direct?

As one of the leading independent mobile solutions providers in the UK, we are continually investing in and evolving further divisions in our group to support the growth of the mobile workforce as well as as complimentary services. We have the expertise, experience and knowledge to deliver unique solutions to businesses that require a more specialist approach to telecommunications. We pride ourselves heavily on offering outstanding customer service to which, over the past two years, we have won a number of industry recognised awards, such as the Customer Excellence award 2017, 2018 and 2019, The Comms National Awards for Customer Service 2018 & 2019 (5m+) and more.

We specialise in mobile, but we offer fully tailored telecom and IT solutions that help support business with any requirements or needs. What really sets us apart are our employees. A ‘Customer First’ spirit permeates through the organisation and as such, our employees feel empowered to take responsibility and deliver a World-Class customer-led service. This is developed and embedded into the company through the strict training processes employees go through. They are continuously trained on the latest industry demands and needs to ensure that they can answer any questions, as well as, provide a quality service. The technical support teams are specially trained to help our customers when they need it, whether that is pre-sales technical consultancy, or helping to transfer their data from an iPhone to a Samsung device, our experts are always ready to help. Our team of engineers provide on-site training, on-going support and maintenance and doorstep swaps of handsets. In addition to our technical support teams, we have an expert team of Account Managers who look after our largest corporate accounts.

“In these days of demanding and pressured business it is refreshing to encounter consistently excellent customer service from any organisation particularly when supplied at market competitive rates. 3-4 years ago we approached AERIAL DIRECT simply for quotation for a mobile phone package. Most competitive on the day they won our business. However the level of service and attention to our expanding communications requirements over time has been absolutely top notch. Hardware and tablet integration in our mobile services to our customers has proved beneficial and cost effective, professionally advised and competitively supplied by AERIAL DIRECT. O2’s Centre of Excellence is an accolade well deserved, not just for mobile phones but business communications generally. Communications with all at AERIAL DIRECT are exemplary, however our account manager who handles all our various enquiries in the most professional yet personal manner, nothing being too much trouble and always finding the right solution! His proactive personal approach has extended to friends & family who have valued the advice & help with call packages and handsets. I have no hesitation is recommending AERIAL DIRECT to any business or private user and write to say THANK YOU to all at AERIAL DIRECT, so often good service appears to go unrecognised. Well Done! Yours, a very satisfied customer”

Martin Collins

Managing Director

AARC

 

Why O2?

We partner with the Best Business Network, O2 which provides our customers the coverage, reliability, and the security their business demands. O2 drives employee engagement with Priority perks and experiences and O2 Open employee discounts at no extra cost to businesses. Furthermore they help businesses thrive with tools and solutions they can tailor to their needs, including digital apps like Microsoft Office365 and O2 Conferencing and Security.

We are O2’s largest partner in the UK and are proud to offer our customers a service that has won so many accolades:

•Best Network Performance in 2019 (MNA)

•Voted UK’s Best Network for Coverage in 2018 & 2019 (uSwitch)  – chosen by independent voters

•Rated UK’s Most Reliable Network in 2018 (GWS)

•Awarded Best Business Network at the 2019 Mobile Industry Awards

•The first UK network to be awarded a CAS(T) certification for both  mobile and wide-area networks as set out by the UK Government

Looking to get more from your business mobile contract?

Speak to one of our specialists today to explore how we can help. Get more from your telecoms and be prepared for the digital transformation in the workplace – www.aerial-direct.co.uk/contact-us

Jordon Golding-Smith

Author Jordon Golding-Smith

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