Insurance for you when things go wrong
Greater protection when you need it. When you purchase a handset from us, add mobile insurance too
What’s covered?
Theft
Accidental loss
(mobiles, tablets and smart watches only)
Accidental damage
Malicious damage
Full liquid damage
(not just water)
Breakdown
Accessories cover
(up to £150)
Unauthorised call/data
(up to £10,000)
Why Aerial Direct?
We’re here to help you thrive. Every conversation matters.
We’re O2’s largest direct partner
Working closely with O2 allows us to provide our customers with excellent service along with offering our customers all the added benefits of being with O2
We partner with you
We provide businesses with award-winning client services, with proactive Account Management from over 250 UK-based staff
We put you and your people first
Our 98% client satisfaction and 90% retention rate is testimony to over 35 years of telecoms experience
We have a vested interest in your success
We are trusted to provide award-winning communications solutions and services for over 85,000 businesses
We aim to understand your business as well as you do
We work with industry leaders to achieve continuous improvement to the service we provide. Our aim is to enable the conversations that matter to you
Our solutions are designed to grow with you
As well as flexible tariffs, with O2 you can work anywhere in the world. Together we can create tailored plans to meet your needs
Partner of the Year
Mobile Industry Award
2023
Best Mobile Service
and Solution Provider
Mobile Industry Award
2021 – 2023
Customer and
Digital Excellence
O2 Direct Partner Network
2017 – 2022
Large Business
of the Year
The News Business Excellence Awards
2020 & 2023
Best Customer
Service
Comms National Awards
2018 & 2019
Contact our team for support
Contact one of our friendly Aerial Direct advisors today if you have any questions or queries regarding your service, they are on hand and are available to help.
Live Chat
Support lines are open between
Monday – Friday, 08:30 – 17:30