Aerial Do IT Services

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Mobile Solutions

Stay connected with your business on the go with our customisable mobile solutions. Enhance communication, increase mobility, and optimise productivity for your team.

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IT Solutions

Maximise your business potential with our personalised IT solutions tailored to your unique needs. Streamline operations, increase efficiency, and boost productivity today.

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Connectivity

Experience seamless connectivity and resilient operations with our reliable and secure connectivity solutions. Connect your business to the world, effortlessly.

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Business Solutions

Revolutionise your business communication with our feature-rich and cost-effective VoIP phone systems. Stay connected and collaborate seamlessly, no matter where you are.

Why Aerial Direct?

We’re here to help you thrive. Every conversation matters.

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We’re O2’s largest direct partner

Through our partnership with O2, together we help you thrive with tools and solutions you can tailor. We offer flexible tariffs, and the power to work remotely without a dip in connection and security

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We partner with you

We provide businesses with award-winning client services, with proactive Account Management from over 250 UK-based staff. This is why we are proud of our 98% customer satisfaction and 90% retention rate

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We have a vested interest in your success

We are trusted to provide award-winning communications solutions and services for over 85,000 businesses, from tailored mobile tariffs to reliable phone systems and superfast connectivity

Mobile industry awards 2023 winner partner of the year

Partner of the Year

Mobile Industry Award
2023

Mobile industry awards 2023 winner best mobile service & solution provider

Best Mobile Service
and Solution Provider

Mobile Industry Award
2021 – 2023

o2 business direct partner network

Customer and
Digital Excellence

O2 Direct Partner Network
2017 – 2022

excellence awards

Large Business
of the Year

The News Business Excellence Awards
2020 & 2023

comms national awards

Best Customer
Service

Comms National Awards
2018 & 2019

Let us solve your mobile problems

Stay in control of your business communication with our flexible plans.

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News u0026 Blogs

The latest news and views. Find out rneverything that’s going on at Aerial Direct.

February 1, 2024

The Power Of Managed IT Support

As a business grows, it can be easier to both outsource your IT department or at least get the primary areas.

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November 27, 2023

What is a VoIP service?

Are you looking to modernise your current business communications with a virtual landline? VoIP, known as Voice over Internet Protocol is.

aerial direct staff attending the mobile industry awards 2023

October 6, 2023

MIA 2023 Winners

Dialling Up The Recognition: Aerial Direct Wins 2 Awards At MIA 2023 At the Royal Lancaster Hotel in London on the.

Join the team

We’re proud of our commitment to excellence, and we’re excited about our future. Come and find out what we have planned and what part you could play.

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Kind words from our customers

quick and helpful payments dept

quick and helpful payments dept

Very efficient

Very efficient

I was quickly connected to the right…

I was quickly connected to the right adviser who helped me with my query and was helpful whenever I asked a question.

They cut the price down a bit

They cut the price down a bit, I would have liked more of course. I will try again in a years time. I hope the discount comesoff next month. The line last year was down for sometime but now is better.

Superb advisor.

Sarah was extremely pleasant and helpful and the type of person we all hope for as an advisor. I came away with a smile.. Stephen Macpherson

Friendly and clearly explained…

Friendly and clearly explained everything, was thorough and clear

100% Customer service team best around. Excellent st

Phone answered very quickly Milly was a joy to deal with knew her job and my problem was rectified in seconds, very polite if I needed more help happy for me to call again

Very helpful to me thanks.

Very helpful to me thanks.

I have recently spoken to dale.

I have recently spoken to dale. I found him extremely helpful and resolved the problem I had. Exceptional service – many thanks.

Fantastic service

Fantastic service, keep up to date with information during the installation. Any changes sorted instantly without any fuss. It’s so nice to deal with a company where you can speak to someone and they’ll deal with it and let you know it’s been done.

Julie was absolutely first class and…

Julie was absolutely first class and talked me through everything! Brilliant service and she’s a credit to Ariel! Terry Rothery

Kerry was really helpful and resolved…

Kerry was really helpful and resolved my query

Katie was so very helpful and clearly…

Katie was so very helpful and clearly answered all my concerns.

Salvaged my iphone

Spoke to Dale, an extremely helpful advisor who answered all my concerns with great empathy and efficiency, finding the solution and giving clear, concise instructions. I will not hesitate to contact Aerial Direct in the future.

Efficient service.

I’ve always had my call answered promptly and the agents are polite and friendly. I’ve also received accurate information and my questions answered.

Expertly dealt with.

I got straight through to an operator and was actually able to speak to someone about my problem. Liam immediately sorted it out with minimal fuss. Extremely pleased with the outcome and can thoroughly recommend Aerial direct.

Great customer service.

Staff really helpful and polite. Also I really like talking to someone who speaks English it’s not hard work at all. Waiting to speak to someone is quick and easy to give details & subject needing assistance. I’m a very happy customer.

Wow what can I say apart from thank you…

Wow what can I say apart from thank you so much Milton.V you are a star. My phone got lost and he took the time to phoned my phone in delivery so they just don’t give you amazing deals the customer service is out of this world

Friendly and helpful staff.

Friendly and helpful staff.

Kerry was very helpful

Kerry was very helpful

trustpilot-stars

Based on 14,057 reviews

trustpilot-star

Contact our team for support

Contact one of our friendly Aerial Direct advisors today if you have any questions or queries regarding your service, they are on hand and are available to help.

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Live Chat

Support lines are open between
Monday – Friday, 08:30 – 17:30