Why Aerial Refresh?

With Aerial Refresh, you can upgrade your mobile at any point in your mobile plan.

Your Device payments are canceled as soon as your device is paid off

You can upgrade your device
whenever you want

Trade in your old device and put the cash towards your new device

Time for a new phone?

Our experts are on-hand to help you choose the device that’s right for you.

Galaxy S9

From £26.94/month*

Galaxy S8

From £22.17/month*

Galaxy A5

From £13.16/month*

*The overall cost for comparison is 16.9% APR based on a 36-month loan agreement. Terms apply.

How it works

Aerial Refresh splits your bill into two parts. Your Device Plan is the cost of your mobile or tablet, and your Airtime Plan is the cost of your data, texts and minutes.

Typically, most providers bundle these costs together, so if you do want to upgrade early, they charge you for both your Device plan and your Airtime plan. With Aerial Direct, once you’ve paid off the cost of your device, you will only continue paying for you Airtime plan, saving you money.

Upgrading your device

If you’d like to upgrade your mobile or tablet and you’re still paying for a device with us, you simply pay off the remainder of your device plan and choose your new mobile or tablet.

Once you have paid off your device, you will only continue paying for your Airtime plan.

Once you upgrade to Aerial Refresh

Your Credit Agreement

With Aerial Refresh we send your credit agreement to you directly which is where you e-sign. A copy of the credit agreement is sent for your records but is not stored by Aerial Direct.

Credit is subject to approval and satisfactory passing of a Credit Check.

Credit is provided by Omni Capital Retail Finance, or Henry Howard Finance No1 as determined by Aerial Direct.

Your Tariff

You are free to move onto a higher tariff at any point, however, you cannot reduce your tariff onto a lower tariff until your contract has expired. To find out more information about when and how you can change tariffs please click here.

Your Allowance

Once your tariff is changed, you can start on your new allowance. In month 1 of your new allowance, we will calculate how many minutes you can use from your old and new tariff. You can keep on top of how many minutes you’ve got remaining by sending a text to 21202.

Your Bills

You can view bills and current payment information through My o2, however, you can contact one of our helpful advisors on 02392 60 30 55, who you find out how much you have left to pay on your phone or look through your bill.

Phone Upgrade

You can pay off your phone plan at any time without incurring any additional charges. Once, the phone plan is paid off you are free to choose a brand-new phone.

Your mobile plan is covered by a Consumer Credit Agreement, which contains terms and information you need to read and agree to.

Terms and Conditions.

Our friendly advisors are on hand to help find you the right mobile phone and tariff for you.

Simply contact us on 02392 60 30 55, or start a chat with us today.

Upon submission, this form will collect and send us your contact details so we can respond to your enquiry. Please view our privacy policy for more information about how we protect and process the data you submit.

I consent to Aerial Direct collecting and securely storing the above contact details and contacting me to respond to my enquiry, in accordance with our privacy policy.

Credit is provided by Omni Capital Retail Finance as determined by Aerial Direct. Credit is subject to approval and satisfactory passing of a Credit Check.

Aerial Direct Limited is registered in England & Wales at: 1 Barnes Wallis Road, Fareham, Hampshire, PO15 5UA, England. Company no. 08043921. Aerial Direct Limited is authorised and regulated by the Financial Conduct Authority. We are a credit broker and not a lender and offers products from Omni Capital Retail Finance. FCA Registered Number: 729695. Your application will be subject to a credit check using a recognised credit reference agency as part of our assessment process. Credit subject to status, UK residents aged 18 years and over. For more information please call us on 02392 60 30 55 or visit www.omnicapitalretailfinance.co.uk.