Be better
connected
Get the best communication tools for your business
Find out how Aerial Direct can help
Why Aerial Direct
Every conversation matters.
We’re O2’s largest direct partner
Through our partnership with O2, together we help you thrive with tools and solutions you can tailor. We offer flexible tariffs, and the power to work remotely without a dip in connection and security
We partner with you
We provide businesses with award-winning client services, with proactive Account Management from over 250 UK-based staff. This is why we are proud of our 98% customer satisfaction and 90% retention rate
We have a vested interest in your success
We are trusted to provide award-winning communications solutions and services for over 85,000 businesses, from tailored mobile tariffs to reliable phone systems and superfast connectivity
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
March 11, 2024
The Future of Telecommunications
In a fast-paced world of connectivity, telecommunications play a pivotal role in shaping how we interact and how we work. As.
February 1, 2024
The Power Of Managed IT Support
As a business grows, it can be easier to both outsource your IT department or at least get the primary areas.
November 27, 2023
What is a VoIP service?
Are you looking to modernise your current business communications with a virtual landline? VoIP, known as Voice over Internet Protocol is.
Kind words from our customers
Courteous and professional
Courteous and professional
Mr Gee
3 hours ago
Excellent service
Excellent service. Prompt answering of my call. Spoke to Liam. He was very courteous and very helpful. He helped me with my query and sorted everything out. Thank you Liam for all your help.
Anne Shea
6 hours ago
Very helpful customer service
Very helpful customer service, no problems whatsoever, just dealt efficiently with request 5 stars plus
Carol Sheader
7 hours ago
Quick response for wait time extremely…
Quick response for wait time extremely helpful customer service.
Karen
7 hours ago
Excellent knowledge from Katie
Excellent knowledge from Katie, here is one happy customer, that’s why we stay with Aerial Direct 🙂
Chris
7 hours ago
Quick service
Quick service
Jon Doolan
1 day ago
Katie was a credit to the Company
Katie was a credit to the Company. I really appreciated everything she done for me. A reward for her would be a nice gesture.
Mr Kevin Watt
1 day ago
Helpful
Helpful, informative and provided all the information required.
customer
1 day ago
Very helpful
Good,clear, firm explanations and answers without any hesitation.
Mrs Wilkinson
1 day ago
Very helpful and knowledgeable.
Very helpful and knowledgeable.
Alexandra Sheppard
1 day ago
Great company to deal
Great company to deal with very easily! Goes through ever part of the change/extension of contract with you. Lovely customer service
Kelly Bingham
1 day ago
Sky was very informative and very…
Sky was very informative and very patient.
Joy
1 day ago
It was quick and efficiently dealt with
It was quick and efficiently dealt with
Michael Ward
1 day ago
The person who dealt with my query was…
The person who dealt with my query was very pleasant,quick and helpful
Howard Tudge
2 days ago
Millie was very polite and professional
Millie was very polite professional. Millie is hopefully going to follow up on my questions about my account.
Julia Veal
2 days ago
All my questions were answered
All my questions were answered
ANGELA PLEASANCE
2 days ago
Very quick service
Very quick service
customer
2 days ago
Contract Change.
Contacted Lauren today about changing my contract. She responded quickly and clearly with the information I needed. One of the options she provided was the one I was looking for and this was put into place quickly. Thank you Lauren.
C. Prince
2 days ago
quick response with the information I…
quick response with the information I asked for
Don
2 days ago
Query with regard to my renewed contract.
Query with regard to my renewed contract. Clearly explained by Julie who was extremely pleasant and helpful with advice on several other questions also regarding data roaming etc. completely satisfied with all aspects and answers. Thank you.
Roger Putnam
2 days ago
Contact our team for support
Contact one of our friendly Aerial Direct advisors today if you have any questions or queries regarding your service, they are on hand and are available to help.
Live Chat
Support lines are open between
Monday – Friday, 08:30 – 17:30