Be better
connected
Get the best communication tools for your business
Find out how Aerial Direct can help
Why Aerial Direct
Every conversation matters.
We’re O2’s largest direct partner
Through our partnership with O2, together we help you thrive with tools and solutions you can tailor. We offer flexible tariffs, and the power to work remotely without a dip in connection and security
We partner with you
We provide businesses with award-winning client services, with proactive Account Management from over 250 UK-based staff. This is why we are proud of our 98% customer satisfaction and 90% retention rate
We have a vested interest in your success
We are trusted to provide award-winning communications solutions and services for over 85,000 businesses, from tailored mobile tariffs to reliable phone systems and superfast connectivity
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
March 11, 2024
The Future of Telecommunications
In a fast-paced world of connectivity, telecommunications play a pivotal role in shaping how we interact and how we work. As.
February 1, 2024
The Power Of Managed IT Support
As a business grows, it can be easier to both outsource your IT department or at least get the primary areas.
November 27, 2023
What is a VoIP service?
Are you looking to modernise your current business communications with a virtual landline? VoIP, known as Voice over Internet Protocol is.
Kind words from our customers
Katy – brilliant – see comments above.
Your Call Centre Responder KATY was absolutely super. Friendly, very helpful and dealt with my enquiry perfectly. A credit to your Company.
Gordon Derrick Woodman
1 day ago
Very nice friendly lady dealt with my…
Very nice friendly lady dealt with my enquiry
Kevin Smith Tri-Smith Homes Limited
1 day ago
Sandra was lovely and very helpful!
Sandra was lovely and very helpful!
Margaret Pye
1 day ago
Helpful call back
The operator had listened to my complaint and was very helpful.
Kathleen Jenner
1 day ago
Really good service staff so friendly…
Really good service staff so friendly and helpful best service i have ever had highy reccomend .
Mrs Susan Sawyer
1 day ago
Had quite a simple query
Had quite a simple query, which was dealt with immediately without issue by a very pleasant lady called Emily. Excellent service
customer
1 day ago
Very polite and helpful phone…
Very polite and helpful phone operators, fast ro respond to any queries or questions and just a grate company.
customer
1 day ago
Courteous and professional
Courteous and professional
Mr Gee
2 days ago
Excellent service
Excellent service. Prompt answering of my call. Spoke to Liam. He was very courteous and very helpful. He helped me with my query and sorted everything out. Thank you Liam for all your help.
Anne Shea
2 days ago
Very helpful customer service
Very helpful customer service, no problems whatsoever, just dealt efficiently with request 5 stars plus
Carol Sheader
2 days ago
Quick response for wait time extremely…
Quick response for wait time extremely helpful customer service.
Karen
2 days ago
Excellent knowledge from Katie
Excellent knowledge from Katie, here is one happy customer, that’s why we stay with Aerial Direct 🙂
Chris
2 days ago
Quick service
Quick service
Jon Doolan
3 days ago
Katie was a credit to the Company
Katie was a credit to the Company. I really appreciated everything she done for me. A reward for her would be a nice gesture.
Mr Kevin Watt
3 days ago
Helpful
Helpful, informative and provided all the information required.
customer
3 days ago
Very helpful
Good,clear, firm explanations and answers without any hesitation.
Mrs Wilkinson
3 days ago
Very helpful and knowledgeable.
Very helpful and knowledgeable.
Alexandra Sheppard
3 days ago
Great company to deal
Great company to deal with very easily! Goes through ever part of the change/extension of contract with you. Lovely customer service
Kelly Bingham
3 days ago
Sky was very informative and very…
Sky was very informative and very patient.
Joy
3 days ago
It was quick and efficiently dealt with
It was quick and efficiently dealt with
Michael Ward
3 days ago
Contact our team for support
Contact one of our friendly Aerial Direct advisors today if you have any questions or queries regarding your service, they are on hand and are available to help.
Live Chat
Support lines are open between
Monday – Friday, 08:30 – 17:30