Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 10, 2026
Introducing the iPhone Duo and 18 Pro range
Apple recently held their ‘Surprise and Shine’ event, but for those who had been scurrying around the internet for all the.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
Trusted by our customers
Had a great experience with Aerial…
Had a great experience with Aerial Direct. Issues with connectivity, received new SIM card within 2 days and activated very quickly – problem Solved!
CHRISTINE BURNS
6 hours ago
Nice friendly service
Nice friendly service, explained it so well how I’d overspent my data allowance!
John McG
6 hours ago
very helpful staff,thank you
very helpful staff,thank you
BRIAN FITZGERALD
6 hours ago
Id say exceptionally good service
So I received an email stating that I owed over £300 as I had gone over my allowance without a cap due to no being able to connect to my WiFi (it’s a phone issue not and isp.issue) . With in the hour as I am a long serving customer (it was still BT cellnet back then…) they wrote off the debit and helped me sort out a cap. Id say that amount to cracking customer service
Peter Hughson
7 hours ago
Excellent service from Aerial Direct…
Excellent service from Aerial Direct today with assistance required for setting up new phone! Thank you so much!
Customer
9 hours ago
Chanelle was wonderful and was so…
Chanelle was wonderful and was so helpful.
customer
9 hours ago
Extremely helpful.
Extremely helpful and pleasant ladies who advised me very competently. I am very pleased with the professional way I was dealt with. Cannot praise enough.
John Hinton
10 hours ago
Great Service!
Customer service quickly sorted out and followed up on an issue we had with our mobile bill. Great service thank you!
Mr Sinclair
11 hours ago
Very helpful online chat
Very helpful online chat. Explained things well
Helen Weatherald
1 day ago
Customer servuce very good
Customer servuce very good
Michelle Leathem
1 day ago
My enquiry was dealt with swiftly and…
My enquiry was dealt with swiftly and with care. Very impressed with the level of service
shiree mckerron
1 day ago
My experience was fantastic from aerial ,unlike O2 ,once I connected areal my issues were resolved quickly after two weeks of of hassle with O2.
A quick, very helpful and understanding, and also I was listened to. 78
customer James Mooney.
1 day ago
Very quick response via WhatsApp
Very quick response via WhatsApp. I got a reply to say Lauren had activated my new SIM card within three minutes (and I type slow!).
customer
1 day ago
Stop asking daft questions
Stop asking daft questions, the reveiw speaks for its self.
Mr Stephen Hunter
1 day ago
I changed my data plan.
I had to change my data plan. I got a huge bill I wasn’t expecting. I rang Aerial Direct and they arranged a credit for me. I was extremely grateful. Excellent customer service thank you.
Julie Cox
1 day ago
The operator on the phone was very…
The operator on the phone was very helpful an professional at there job
Christopher Raymond Edgat
1 day ago
SIM card swap out.
Reasonable and concise instructions for this task. Communication was pertinent and useful.
James McDaid
1 day ago
Most helpful staff
Most helpful staff, sorted me out right away with the minimum of hold time in the call, 100% 👍🏻
Andrew Young
1 day ago
1 phone call to explain phone lost new…
1 phone call to explain phone lost new sent out received next day couldn’t ask for any more.
FRANK CORBETT
2 days ago
Quick to answer call extremely help…
Quick to answer call extremely help full thanks
Linda Berry
2 days ago
