green mobile

Mobile Solutions

Stay connected with your business on the go with our customisable mobile solutions. Enhance communication, increase mobility, and optimise productivity for your team.

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IT Solutions

Maximise your business potential with our personalised IT solutions tailored to your unique needs. Streamline operations, increase efficiency, and boost productivity today.

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Connectivity

Experience seamless connectivity and resilient operations with our reliable and secure connectivity solutions. Connect your business to the world, effortlessly.

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Business Solutions

Revolutionise your business communication with our feature-rich and cost-effective VoIP phone systems. Stay connected and collaborate seamlessly, no matter where you are.

Why Aerial Direct

Every conversation matters.

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We’re O2’s largest direct partner

Through our partnership with O2, together we help you thrive with tools and solutions you can tailor. We offer flexible tariffs, and the power to work remotely without a dip in connection and security

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We partner with you

We provide businesses with award-winning client services, with proactive Account Management from over 250 UK-based staff. This is why we are proud of our 98% customer satisfaction and 90% retention rate

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We have a vested interest in your success

We are trusted to provide award-winning communications solutions and services for over 85,000 businesses, from tailored mobile tariffs to reliable phone systems and superfast connectivity

Mobile industry awards 2023 winner partner of the year

Partner of the Year

Mobile Industry Award
2023

Mobile industry awards 2023 winner best mobile service & solution provider

Best Mobile Service
and Solution Provider

Mobile Industry Award
2021 – 2023

o2 business direct partner network

Customer and
Digital Excellence

O2 Direct Partner Network
2017 – 2022

excellence awards

Large Business
of the Year

The News Business Excellence Awards
2020 & 2023

comms national awards

Best Customer
Service

Comms National Awards
2018 & 2019

Let us solve your mobile problems

Stay in control of your business communication with our flexible plans.

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News & Blogs

The latest news and views. Find out everything that’s going on at Aerial Direct.

The future of telecommunications displaying a robot and human hand

March 11, 2024

The Future of Telecommunications

In a fast-paced world of connectivity, telecommunications play a pivotal role in shaping how we interact and how we work. As.

February 1, 2024

The Power Of Managed IT Support

As a business grows, it can be easier to both outsource your IT department or at least get the primary areas.

a server showing data transfer cables

November 27, 2023

What is a VoIP service?

Are you looking to modernise your current business communications with a virtual landline? VoIP, known as Voice over Internet Protocol is.

Join the team

We’re proud of our commitment to excellence, and we’re excited about our future. Come and find out what we have planned and what part you could play.

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Kind words from our customers

Quick service

Quick service

IT made easy…

I am getting on a bit and not great with mobiles and IT. I got a lovely operator called Millie who made the experience so simple, I had had to get a SIM swap and it was done in a couple of minutes. Thank you millie

Cloe was very helpful and respectful…

Cloe was very helpful and respectful ..as elderly folk like me need patience and reassuring. Thanks

My experience with Aerial Direct was…

My experience with Aerial Direct was nothing short of exceptional. I have been an Aerial Direct customer for a number of years now. I contacted Aerial Direct to query recent bills and international calls charges. I explained the situation and my issue was resolved after 2 weeks. Thank you! I shall extend my thanks to Jack Britt who was able to quickly, professionally and efficiently resolve my issues. Aerial Direct helped me to get the best value for money plan. Their customer service should be the benchmark of all customer service standards. Thank you!

The truth

Satisfied with operator, very helpful and polite

Katie was great on chat

Katie was very helpful when I noticed I was paying too much on my contract. She sorted it all out in minutes, thank you Katie

All good

All good, quick to talk to very polite, sorted problem straight away. Very happy. A+

Quick and efficient Service

Quick and efficient Service

Very efficient and helpful

Very efficient and helpful

Been with not quite a year yet…

Been with not quite a year yet couple of small issues at the start customer services answers the phone quick and dealt with issues instantly well impressed so far 👏

The customer service was very good nice…

The customer service was very good nice answers, polite and helpful person!

A really helpful and clear service

Aerial Direct provided me with excellent information regarding my mobile phone contract. I spoke with two advisors who were extremely helpful, clear and respectful of my needs which helped me to make an informed decision. I would strongly recommend Aerial Direct and look forward to dealing with them again in the future. Thank you

I was speaking to Emily today and she was very helpful and polite. This is why I like dealing with Aerial Direct 100 % satisfied with all the help I got from Emily . She is a good ambassador for Co.,

I was speaking to Emily

Prompt response and problem solved

Prompt response and problem solved

Amending account details

Responded to my query in a prompt and helpful manner, and provided reassurance that the requested changes to the account would be implemented.

Pleasure to deal with

The lady I spoke to was very helpful. She cleared up all my queries and gave me a better understanding on how my account works. A credit to your company thank you

Everyone was very helpful

Everyone was very helpful

Brilliant couldn’t ring as noisy in…

Brilliant couldn’t ring as noisy in house with the children so live chat worked perfectly for me. Friendly and efficient customer service. Well done

Most helpful

Most helpful – dealt with the issue I had and answered all my questions.

they sorted my pronlem out with no fuss…

they sorted my pronlem out with no fuss and the gentelman was very polite and helpfull great service thank you

trustpilot-stars

Based on 14,245 reviews

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Contact our team for support

Contact one of our friendly Aerial Direct advisors today if you have any questions or queries regarding your service, they are on hand and are available to help.

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Live Chat

Support lines are open between
Monday – Friday, 08:30 – 17:30